At a Glance
- Tasks: Engage with customers, convert enquiries into sales, and provide exceptional service.
- Company: Innovative insurance business with a focus on growth and development.
- Benefits: Competitive salary, bonus potential, full training, and career progression opportunities.
- Other info: Dynamic environment with a commitment to diversity and inclusion.
- Why this job: Join a supportive team and kickstart your career in the insurance industry.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 24000 - 27000 € per year.
Are you confident speaking with customers, motivated by targets, and passionate about delivering outstanding service? We are recruiting for a growing and innovative insurance business seeking a driven Sales Executive to join their expanding team. This opportunity combines inbound and outbound sales activity with customer support responsibilities across phone, CRM and live chat channels. This is an excellent opportunity for someone looking to develop a long-term career within the insurance industry, with genuine progression opportunities and full training provided.
The Opportunity
As a Sales Executive, you will play a key role in supporting customers throughout their journey - from initial enquiry through to policy conversion and ongoing service support. You will be responsible for building rapport with customers, understanding their insurance requirements, recommending suitable products, and delivering a professional and positive customer experience at every stage.
Key Responsibilities
- Managing inbound and outbound sales calls professionally and confidently
- Converting customer enquiries into insurance policy sales
- Identifying customer needs and recommending suitable insurance products
- Responding to customer queries via phone, CRM systems and live chat
- Maintaining accurate customer records and notes
- Following up quotations, renewals and leads in a timely manner
- Delivering exceptional customer service throughout the customer journey
- Working towards individual and team sales targets and KPIs
- Ensuring compliance with FCA regulations and company procedures
- Collaborating positively with colleagues across the business
Skills & Experience Required
Essential
- Excellent communication and telephone skills
- Strong customer service ability
- Confident using CRM systems and digital platforms
- Professional written communication skills
- Ability to build rapport and handle objections effectively
- Strong attention to detail and organisation
- Positive, self-motivated and target-driven attitude
- Ability to thrive within a fast-paced environment
Desirable
- Previous insurance industry experience
- Experience within an FCA-regulated environment
- Telesales or contact centre sales experience
- Experience using live chat support systems
Personal Attributes
- Motivated and ambitious
- Professional and personable
- Resilient and adaptable
- Customer-focused mindset
- Strong team player
- Eager to learn and develop professionally
What's On Offer
- Salary banding £24-£27Kpa + bonus/commission OTE £30-£33Kpa
- Full training and development support
- Career progression opportunities
- Supportive and collaborative team environment
- Employee benefits package
If you are looking to build a successful career within insurance sales and customer service, we would love to hear from you. Please apply for the role by submitting your most up-to-date CV.
At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.
Sales Executive (Insurance) in Guildford employer: Insure Recruitment
Join a dynamic and innovative insurance business that prioritises employee growth and development. As a Sales Executive, you'll benefit from comprehensive training, a supportive team culture, and clear career progression opportunities, all while working in a fast-paced environment that values outstanding customer service. With a competitive salary and bonus structure, this role offers a rewarding path for those passionate about making a difference in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive (Insurance) in Guildford
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be confident when discussing your experience and how it relates to the Sales Executive role. Role-play with a friend or in front of a mirror to nail down your delivery.
✨Tip Number 3
Prepare questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the company culture. Think about what you want to know regarding career progression and team dynamics.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a great way to reiterate your interest in the position and remind them why you’d be a fantastic fit.
We think you need these skills to ace Sales Executive (Insurance) in Guildford
Some tips for your application 🫡
Craft a Compelling CV:Make sure your CV stands out! Highlight your relevant experience in sales and customer service, especially if you've worked in insurance before. Tailor it to show how your skills match what we're looking for.
Show Off Your Communication Skills:Since this role is all about talking to customers, make sure your written communication shines through in your application. Use clear, professional language and keep it friendly – we want to see your personality!
Highlight Your Achievements:Don’t just list your duties; showcase your successes! If you’ve hit targets or received positive feedback from customers, let us know. Numbers and examples can really make your application pop.
Apply Through Our Website:We love it when you apply directly through our website! It makes the process smoother for both of us. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
How to prepare for a job interview at Insure Recruitment
✨Know Your Products
Before the interview, make sure you understand the insurance products the company offers. Familiarise yourself with common terms and concepts in the industry. This will help you speak confidently about how you can meet customer needs and recommend suitable products.
✨Practice Your Pitch
Since this role involves sales, practice your sales pitch! Role-play with a friend or family member to get comfortable with handling objections and converting enquiries into sales. The more you practice, the more natural it will feel during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight situations where you built rapport with customers or resolved issues effectively. This will demonstrate your ability to thrive in a customer-focused environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
