Virtual Customer Service Sales Representative
Virtual Customer Service Sales Representative

Virtual Customer Service Sales Representative

Taunton Full-Time 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Engage with warm leads, educate clients, and recommend insurance products from home.
  • Company: Join UniTrust Financial Group, a supportive and inclusive remote workplace.
  • Benefits: Enjoy flexible hours, commission-only pay, and potential earnings of $75,000-$120,000+.
  • Why this job: Transform your customer service skills into a rewarding career with high income potential.
  • Qualifications: Must have an active life insurance license and strong communication skills.
  • Other info: No cold calling required; follow a proven script for success.

The predicted salary is between 36000 - 60000 £ per year.

Location: Remote (U.S. Only)

Job Type: Full-Time | Commission-Only | Flexible Hours

Use your customer service skills to drive real results from the comfort of your home. Do you enjoy helping people while also being rewarded for your performance? At InsuraTec, we’re hiring Virtual Customer Service Sales Representatives who want more than just a call center job — they want a long-term, remote career with structure, support, and high-income potential.

With our 100% scripted sales process and a 33% conversion rate from sat appointments to closed policies, your time and effort translate directly into results. You’ll engage with warm, inbound leads and guide clients through choosing the right life insurance solutions.

What You’ll Be Doing:

  • Handle pre-qualified, inbound leads (no cold calling required)
  • Use a step-by-step phone script to educate clients and recommend insurance products
  • Provide exceptional virtual customer service and follow-up
  • Submit applications electronically and manage client info in CRM
  • Attend weekly training and coaching sessions to grow your skills

What We’re Looking For:

  • Active life insurance license (required)
  • Background in customer service, inside sales, or call center roles preferred
  • Excellent communication skills with a service-first mindset
  • Ability to follow a script and stay organized in a remote environment
  • Self-motivated and results-oriented with strong follow-through

What We Offer:

  • Fully remote position – work from home with flexible hours
  • Warm leads and a 33% close rate using a proven script
  • Commission-only compensation with monthly bonuses
  • Earning potential: $75,000–$120,000+ per year
  • Clear path to promotions and leadership roles
  • Supportive, inclusive team culture and ongoing mentorship

If you’re ready to turn your customer service talent into a high-income remote career, apply now to become a Virtual Customer Service Sales Representative at InsuraTec.

Virtual Customer Service Sales Representative employer: InsuraTec

At UniTrust Financial Group, we pride ourselves on being an exceptional employer that values flexibility and performance. Our remote work culture allows you to thrive in a supportive environment while enjoying the potential for high earnings through commission-based compensation. With ongoing training and clear pathways for career advancement, we empower our Virtual Customer Service Sales Representatives to achieve their professional goals from the comfort of their homes.
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Contact Detail:

InsuraTec Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Virtual Customer Service Sales Representative

✨Tip Number 1

Familiarise yourself with the life insurance industry and its products. Understanding the basics of life insurance will not only help you during the interview but also demonstrate your commitment to the role.

✨Tip Number 2

Practice your communication skills, especially in a virtual setting. Since this role relies heavily on phone interactions, being articulate and confident over the phone can set you apart from other candidates.

✨Tip Number 3

Showcase your customer service experience by preparing examples of how you've successfully handled client interactions in the past. This will highlight your ability to provide exceptional service, which is crucial for this position.

✨Tip Number 4

Be ready to discuss your self-motivation and results-oriented mindset. Think of specific instances where you've achieved targets or gone above and beyond in your previous roles, as this aligns perfectly with the expectations for this job.

We think you need these skills to ace Virtual Customer Service Sales Representative

Active Life Insurance License
Excellent Communication Skills
Customer Service Orientation
Inside Sales Experience
Ability to Follow a Script
Organisational Skills
Self-Motivation
Results-Oriented Mindset
Strong Follow-Through
Remote Work Adaptability
Time Management
Problem-Solving Skills
Coaching and Training Participation
Client Relationship Management (CRM) Proficiency

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Virtual Customer Service Sales Representative. Familiarise yourself with the job description and think about how your skills align with their requirements.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, sales, or call centre roles. Use specific examples to demonstrate your communication skills and ability to follow scripts effectively.

Showcase Your Skills: Make sure to highlight your active life insurance license and any relevant certifications. Discuss your self-motivation and results-oriented mindset, as these are key traits they are looking for.

Craft a Compelling Cover Letter: Write a tailored cover letter that explains why you want to work for UniTrust Financial Group and how you can contribute to their team. Mention your enthusiasm for helping clients and your desire for a long-term remote career.

How to prepare for a job interview at InsuraTec

✨Know the Script Inside Out

Since the role involves using a scripted sales process, make sure you are familiar with it before the interview. Practise delivering the script smoothly and confidently, as this will demonstrate your ability to follow instructions and engage clients effectively.

✨Highlight Your Customer Service Experience

Be prepared to discuss your previous customer service roles and how they have equipped you with the skills needed for this position. Share specific examples of how you've successfully handled client interactions and resolved issues, showcasing your service-first mindset.

✨Showcase Your Self-Motivation

As this is a remote position, it's crucial to convey your self-motivation and ability to work independently. Discuss strategies you use to stay organised and productive while working from home, which will reassure the interviewer of your suitability for a flexible work environment.

✨Prepare Questions About Growth Opportunities

Demonstrate your interest in long-term career development by preparing thoughtful questions about promotions and mentorship within the company. This shows that you are not just looking for a job, but a career path where you can grow and contribute to the team.

Virtual Customer Service Sales Representative
InsuraTec
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  • Virtual Customer Service Sales Representative

    Taunton
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-06-21

  • I

    InsuraTec

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