Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage motor claims from start to finish while providing top-notch customer service.
- Company: Join Paton’s Insurance, a leading taxi insurance provider with a customer-first approach.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and generous annual leave.
- Why this job: Make a real impact in the motor insurance world and grow your career.
- Qualifications: Experience in admin or motor insurance claims, with strong customer service skills.
- Other info: Dynamic, supportive environment with opportunities for professional development.
The predicted salary is between 25000 - 35000 £ per year.
Are you ready to take ownership of the customer journey and make a real impact in the motor insurance world? Do you have the organisational skills and customer focus to handle Motor claims efficiently while providing a first-class service? If so, we have an exciting opportunity for you. Paton’s Insurance, a leading taxi insurance provider, is looking for a motivated Motor Claims Administrator to join our team. In this role, you will develop strong communication, problem-solving and organisational skills while liaising directly with insurers, body shops and customers. With continuous professional development and on-the-job training, you will have the opportunity to grow your expertise, make a real impact on customer experiences and advance your career in a dynamic, supportive environment.
If you’re ready to take your next career step and thrive as a Motor Claims Administrator, apply today and join Paton’s Insurance!
Key Responsibilities- Handling all aspects of motor claims, from First Notification of Loss (FNOL) to arranging repairs and replacement vehicles.
- Liaising with insurers, body shops, solicitors, and claims management services to ensure a smooth process.
- Chasing claims to resolution, ensuring efficiency and high service standards.
- Maintaining accurate records and contributing to team goals.
- Keeping your product and industry knowledge up to date through continuous professional development.
- A negotiable, competitive annual salary and benefits package.
- A generous, performance related bonus plan.
- Death in Service plan (After probationary period).
- Private Medical Cover (After probationary period).
- 23 days annual leave increasing to 25 days after 2 years continuous service (1 day per year).
- Friendly and supportive environment.
- Workplace pension.
- Supported insurance qualification programme.
- Wellbeing support.
- Access to online discounted marketplace delivered via our online portal.
- Previous experience in an administrative or motor insurance-claims related role.
- Product knowledge and motor insurance industry experience is highly desirable.
- Excellent customer service skills with a polite, respectful, and tactful approach.
- Strong organisational skills and the ability to work in a fast-paced environment.
- Effective communication skills, both written and verbal.
- A results-driven, self-motivated team player.
- IT literate with the ability to manage multiple tasks efficiently.
If this sounds like the opportunity for you, apply now and let’s start the conversation.
Motor Claims Administrator in Glasgow employer: Insurance Services Ltd
Contact Detail:
Insurance Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the motor insurance industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to motor claims. Think about your past experiences and how they relate to the role. We want you to shine and show off those organisational and customer service skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Paton’s Insurance.
We think you need these skills to ace Motor Claims Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Motor Claims Administrator role. Highlight any relevant experience in motor insurance or administrative roles, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with what we’re looking for. Keep it friendly and professional!
Showcase Your Organisational Skills: Since this role requires strong organisational skills, give examples in your application of how you've successfully managed multiple tasks or projects in the past. We love seeing how you handle challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Insurance Services Ltd
✨Know Your Stuff
Make sure you brush up on your motor insurance knowledge before the interview. Understand the claims process, from FNOL to repairs, and be ready to discuss how you would handle various scenarios. This shows you're not just interested in the role but also committed to excelling in it.
✨Showcase Your Customer Service Skills
Since this role is all about providing first-class service, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or went above and beyond for a client. This will demonstrate your customer focus and problem-solving abilities.
✨Organisational Skills are Key
Be ready to talk about how you manage your time and tasks effectively. You might want to share specific tools or methods you use to stay organised, especially in a fast-paced environment. This will highlight your ability to juggle multiple responsibilities, which is crucial for a Motor Claims Administrator.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're genuinely interested in the position and eager to contribute to the company's goals.