At a Glance
- Tasks: Lead training programs to enhance diabetes care and support patient outcomes across Europe.
- Company: Join Insulet, a fast-growing innovator in medical devices for diabetes management.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and collaboration with healthcare professionals.
- Why this job: Be at the forefront of diabetes care and empower patients with cutting-edge technology.
- Qualifications: Bachelor's degree and experience in training or managing insulin pump patients required.
The predicted salary is between 51750 - 63250 £ per year.
Job Summary
Join Insulet as a Clinical Services Training Lead and play a pivotal role in advancing diabetes care across Europe and international markets.
In this highly visible position, you will lead the development and delivery of clinical training programs, partnering closely with Sales, Marketing, Customer Care, and Healthcare Professionals to enhance knowledge of the Omnipod® Insulin Management System and support exceptional patient outcomes.
Position Overview
Insulet is an innovative manufacturer of medical devices, and our goal is to help people with diabetes live their life with freedom.
We are the developer and manufacturer of the Omnipod Insulin Management System, and our technology has already helped thousands of people living with diabetes.
Insulet is one of the fastest growing medical device companies and operates in Europe, Canada, Middle East, Australia and the US.
The Clinical Training Lead will be responsible for supporting the EU Distributor Markets to deliver our commercial plans and accelerate both patient acquisition and patient retention across the region driving excellence in sales team and HCP training, delivery and tracking of programmes.
This role will be pivotal in upskilling the knowledge of our channel partner staff but will also involve working closely with external Healthcare Professionals to support training opportunities in countries where Omnipod is established but also where the clinicians have not previously been exposed to the Omnipod brand.
The Clinical Training Lead will also work closely with our existing channel partners to identify areas for improvement and share best practice to increase understanding and communication of the Omnipod portfolio's benefits.
The Clinical Training Lead will also play a pivotal role in the new market project planning team leading on all aspects of the channel partner or employee training in EU distributor markets.
By working proactively and collaboratively with all stakeholders across the business and our external partners, the Clinical Training Lead will have a vital role in maximising the potential of the Omnipod DASH and Omnipod 5 systems across the region.
Responsibilities
- Work with channel partner personnel, perform training needs assessment, design and deliver relevant training courses and material to ensure effective product launch and ongoing clinical excellence with existing channel partners.
- Onboarding training of new channel partners to ensure best possible patient and HCP experience for Omnipod portfolio.
- Works in conjunction with Sales, Customer Care, Regulatory, and Marketing to build knowledge and help to achieve training goals in existing and new markets.
- Leads Training outputs as part of EU distributor new market project plan and delivers outputs.
- Development of training materials for delivery to channel partner clinical and sales teams, as well as use of the Veeva Medical Review (MLR) framework for approval of content.
Training for this will be provided.
- Assists with sales events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days at the request of partner organisations
- Promotes the benefits of insulin pump therapy and sells Omnipod portfolio to providers and patients in group and/or individual sessions or as a continuing education offering as appropriate.
- Evaluates and supports Certified Pod Trainers (CPTs) and CSMs in skills needed to be effective and excellent in helping patients moving to Omnipod therapy.
- Works with Distributor Teams, to enhance patient training based on business needs of geography (considering overall costs of training and timeliness of training).
- Oversees CPTs (internal & external) by seeing them face-to-face and by providing timely product updates and by being a sales and clinical resource.
- Ability to understand the importance of engagement from a sales and clinical point of view, and will work in conjunction with HCPs for superior patient training outcomes.
- Assists with product training & clinical topics for Sales and Clinical hires at Channel Partners as required.
- Ability to perform administrative duties and complete/ turn in on a timely basis.
- Provide field feedback to Distributor Management & Distributor Team based on training of distributor hires, HCPs, and patients.
- Conduct Field Visits and Product Training in Distributor Markets as required.
- Perform other duties as assigned.
- JOB QUALIFICATIONS
Education/Experience
Bachelor's degree and a minimum of 2 years' experience training and/or managing insulin pump patients.
At least 5 years' experience in a medical device, pharmaceutical organisation in a commercial role clinical/sales/marketing/training.
Skills / Competencies
- Fluent in English, second language advantageous
- Diabetes experience is essential
- Certified Diabetes Educator (CDE) is strongly preferred.
- Background in Nursing, Clinical Services preferable
- Prior commercial experience strongly pr
- #J-18808-Ljbffr
Clinical Services Training Lead EU Distributor Markets in London employer: insulet
Insulet UK is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the diabetes education sector. With a strong commitment to employee growth, we provide ample opportunities for professional development and engagement with leading healthcare professionals, all while supporting a mission-driven culture that prioritises meaningful contributions to patient care. Join us in our state-of-the-art facilities in the UK, where your expertise will directly impact the lives of those living with diabetes.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Services Training Lead EU Distributor Markets in London
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Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like insulet.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at insulet.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Clinical Services Training Lead EU Distributor Markets in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at insulet.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at insulet.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to insulet. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at insulet. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at insulet
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research insulet’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
