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- Tasks: Lead the development and launch of innovative digital products for customer experience.
- Company: Insulet Corporation is dedicated to improving lives through cutting-edge diabetes management solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a passionate team making a real impact in the lives of people with diabetes.
- Qualifications: Bachelor's degree in engineering, marketing, or business; experience in product management required.
- Other info: Experience with medical devices and connected products is a plus.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Product Owner, Manager – Digital CX (Hybrid) role at Insulet Corporation
Join to apply for the Product Owner, Manager – Digital CX (Hybrid) role at Insulet Corporation
Product Owner, Manager – Digital CX – (Hybrid)
Position Overview
The Product Owner, Manager will be responsible for developing and commercializing new products and line extensions for Insulet\’s Digital Customer Experience.
Product Owner, Manager – Digital CX – (Hybrid)
Position Overview
The Product Owner, Manager will be responsible for developing and commercializing new products and line extensions for Insulet\’s Digital Customer Experience.
The successful leader will have experience leading digital product management for global connected products, with the ability to translate business goals into high-impact product initiatives. Informed by deep understanding of customer needs, competitive dynamics in the market, and technology constraints and opportunities, he/she/they will develop and lead the execution of a roadmap that positions Insulet for sustained market leadership. They’ll achieve this by cultivating empowered, high-impact teams, and guiding teams through the full product development lifecycle, providing strong cross-functional leadership. He/she/they will develop and own business cases for new product initiatives and work cross functionally to deliver market-beating products on-time and on-budget, to advance Insulet’s mission to improve the lives of people with diabetes.
Responsibilities
- Cultivate deep understanding of customer needs, competitive dynamics, and market opportunities.
- Lead teams through data-driven processes to test commercial viability and technical feasibility, and then translate learnings into business cases informed by clear roadmaps and global platform execution plans
- Develop and articulate a clear vision for products and lead execution of the integrated roadmap to achieve enterprise and franchise level goals
- Own full product lifecycle, guiding trade-offs and release plans for new features, launches in new global markets, in-market sustaining activities, and technical debt retirement
- Define integrated release targets & scope, value proposition & delivery to drive growth, provide customers with cadence of new innovations, and maximize return on investment
- Responsible for on-market product performance, including but not limited to market share, retention, product complaints, etc.
- Accountable to build and deliver business cases
- Lead execution and release of product initiatives with technology teams, medical, regulatory, manufacturing and other teams across Insulet to lead on-budget, on-time cross-functional execution to realize value and advance Insulet’s mission
- Collaborate with Product Marketing Managers to shape integrated launch strategy for global products
- Collaborate with other product managers to establish processes and best practices for Product Management and Product Owners at Insulet
- Coordinate on architecture and scalability requirements and guide investment timing
- Create bottom-up planning for annual & strategic plans
- Coordinate medical & scientific input & review
- Collaborate on franchise roadmap and priorities in relation to enterprise-wide strategies
Key Decision Rights
- Decisions related to product strategy, including setting product roadmap and defining feature sets
- Decisions related to priority of product features and improvements
Required Leadership Skills & Behaviors
- A passionate, inspirational leader who leads with an enterprise mindset, challenges the status quo, and can align the organization behind a clear vision and strategy
- Has strong emotional intelligence and ability to engage and lead others through change to advance new ways of working
- Experience guiding high performance teams, driving accountability, empowerment, customer centricity and collaboration across functions and teams.
Required Skills And Competencies
- Customer-obsessed mindset with ability to translate customer insight into product vision and lead execution to achieve franchise goals
- Strong business acumen and passion for delivering impact by executing world-changing technologies
- Strong market sensing, customer intimacy translated into customer needs and achievable product requirements; instinctively a data-driven decision maker
- An enterprise-level thinker and leader in decision making
- Strong ability to influence, interact, and lead globally
- Strong cross-functional leader, able to bring out the best in cross-functional colleagues to guide swift, effective trade-offs and decision-making
- Ability to translate complex strategies into high impact tactical initiatives with strong project management
- Ability to work cross functionally to develop and realize business case for investments anchored in customer needs, how to realize that globally, and deliver against business case
- Ability to translate business cases into a roadmap informed by technical constraints, balancing technical with desired business outcomes
- Role model cross functional collaboration and agility
- Enterprise mindset (understands impact of their decision on other functions and products)
- Ability to Lead without Authority
- Ability to guide difficult cross functional decisions and achieve value-maximizing outcomes
- Strong communication skills – written and oral
Education And Experience
- Demonstrated experience in a Product Management/Owner position
- Bachelor’s degree in engineering, Marketing, or Business preferred
- Experience with medical device product management, with deep knowledge of regulatory & quality requirements globally, preferred
- Experience developing and commercializing connected products/line extensions preferred
- Experience leading end-to-end product management
- Diabetes experience or knowledge a plus
Travel is estimated at <25% but will flex depending on business need.
NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us here.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Product Management and Marketing
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Industries
Medical Equipment Manufacturing
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Product Owner, Manager - Digital CX (Hybrid) employer: Insulet Corporation
Contact Detail:
Insulet Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner, Manager - Digital CX (Hybrid)
✨Tip Number 1
Familiarise yourself with the latest trends in digital customer experience, especially in the medical device sector. Understanding how companies like Insulet are innovating in this space will help you speak confidently about your insights during interviews.
✨Tip Number 2
Network with professionals in product management and digital CX. Attend industry events or webinars to connect with others who work in similar roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've led cross-functional teams in previous roles. Highlight your ability to drive accountability and collaboration, as these are key skills for the Product Owner position at Insulet.
✨Tip Number 4
Research Insulet Corporation's products and their impact on diabetes management. Being able to articulate how your experience aligns with their mission will demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Product Owner, Manager - Digital CX (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, especially in digital customer experience and connected products. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving customer experiences and how your background aligns with Insulet's mission. Mention specific examples of how you've led product initiatives and driven cross-functional collaboration.
Showcase Leadership Skills: Emphasise your leadership abilities in your application. Provide examples of how you've guided high-performance teams and made data-driven decisions that resulted in successful product launches.
Highlight Customer-Centric Mindset: Demonstrate your customer-obsessed mindset by including examples of how you've translated customer insights into actionable product strategies. This will show that you understand the importance of customer needs in product development.
How to prepare for a job interview at Insulet Corporation
✨Understand the Product Lifecycle
Make sure to familiarise yourself with the full product lifecycle, especially in the context of digital customer experience. Be prepared to discuss how you would guide teams through each stage, from ideation to launch and beyond.
✨Showcase Your Customer-Centric Mindset
Demonstrate your ability to translate customer insights into actionable product strategies. Prepare examples of how you've previously identified customer needs and how that informed your product decisions.
✨Highlight Cross-Functional Leadership Skills
Be ready to discuss your experience in leading cross-functional teams. Insulet values collaboration, so share specific instances where you successfully brought together different departments to achieve a common goal.
✨Prepare for Technical Discussions
Since the role involves working closely with technology teams, brush up on relevant technical knowledge. Be prepared to discuss how you would balance technical constraints with business outcomes in your product roadmap.
