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- Tasks: Manage customer orders and resolve queries in a fast-paced environment.
- Company: Leading medical device company with a focus on customer care.
- Benefits: Hybrid work model, collaborative team, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and experience in order management preferred.
- Other info: Fluency in English required; additional languages are a bonus.
The predicted salary is between 36000 - 60000 £ per year.
A leading medical device company is seeking a Customer Care, Order Management Specialist based in London, UK. The role involves overseeing customer order processing, resolving queries in a dynamic B2B and B2C environment.
Candidates should have strong communication skills, be self-sufficient, and ideally possess experience in order management. Fluency in English is a must, with additional languages as a plus.
This hybrid position offers an opportunity to work with a collaborative team, focusing on excellent customer service.
EU Order Management & Customer Care Specialist (Hybrid) in London employer: Insulet Corporation
Contact Detail:
Insulet Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Order Management & Customer Care Specialist (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to order management and customer care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences where you resolved customer queries or managed orders effectively. This will highlight your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace EU Order Management & Customer Care Specialist (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order management and customer care. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. Share specific examples of how you've resolved customer queries or improved processes in previous jobs.
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our collaborative team!
How to prepare for a job interview at Insulet Corporation
✨Know Your Order Management Basics
Make sure you brush up on your order management processes before the interview. Understand how orders are processed, common challenges in B2B and B2C environments, and be ready to discuss your previous experiences handling similar tasks.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively resolved customer queries in the past. Think about times when you had to explain complex information clearly or handle difficult conversations.
✨Demonstrate Self-Sufficiency
The company is looking for someone who can work independently. Be ready to share instances where you took initiative or solved problems without much guidance. This will show that you can thrive in a hybrid work environment.
✨Highlight Your Language Skills
Fluency in English is essential, but if you speak any additional languages, make sure to mention them! This could set you apart from other candidates and demonstrate your ability to connect with a diverse customer base.
