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- Tasks: Support customer orders and resolve issues across EU markets in a dynamic role.
- Company: Innovative healthcare technology company with a focus on customer care.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a vibrant team and make a difference in healthcare technology.
- Qualifications: Strong communication skills and experience with Salesforce and Excel.
- Other info: Exciting opportunity to collaborate with logistics and sales teams.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare technology company is seeking a Customer Care, Order Management Specialist. This role will support customer order processing across EU markets involving both B2B and B2C channels.
Responsibilities include:
- Ensuring accurate order processing
- Resolving issues
- Collaborating closely with logistics and sales teams
The ideal candidate should have:
- Strong communication skills
- Proficiency with Salesforce and Excel
- Experience in a commercial environment
This is a hybrid position based in London, offering a dynamic workplace.
EU Order Management & Customer Care Specialist in London employer: Insulet Corporation
Contact Detail:
Insulet Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Order Management & Customer Care Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare tech industry, especially those working in order management or customer care. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to order processing and customer care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you’ve got experience with Salesforce and Excel, be ready to discuss specific examples of how you’ve used these tools to solve problems or improve processes in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace EU Order Management & Customer Care Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in order management and customer care. We want to see how your skills align with the role, so don’t be shy about showcasing your proficiency with Salesforce and Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've resolved customer issues or collaborated with teams in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Insulet Corporation
✨Know Your Stuff
Make sure you brush up on your knowledge of order management processes and customer care best practices. Familiarise yourself with the specific challenges faced in B2B and B2C channels, especially in the healthcare technology sector.
✨Show Off Your Tech Skills
Since proficiency in Salesforce and Excel is key for this role, be prepared to discuss your experience with these tools. Maybe even bring examples of how you've used them to improve order processing or customer satisfaction in previous roles.
✨Communication is Key
This role requires strong communication skills, so think about examples where you've successfully resolved issues or collaborated with teams. Be ready to demonstrate how you can effectively communicate with both customers and internal teams.
✨Get to Know the Company
Research the healthcare technology company and understand their products and services. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
