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- Tasks: Manage customer orders and resolve queries in a fast-paced environment.
- Company: Leading medical device company with a focus on customer care.
- Benefits: Hybrid work model, collaborative team, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong communication skills and experience in order management preferred.
- Other info: Fluency in English required; additional languages are a bonus.
The predicted salary is between 36000 - 60000 £ per year.
A leading medical device company is seeking a Customer Care, Order Management Specialist based in London, UK. The role involves overseeing customer order processing, resolving queries in a dynamic B2B and B2C environment.
Candidates should have strong communication skills, be self-sufficient, and ideally possess experience in order management. Fluency in English is a must, with additional languages as a plus.
This hybrid position offers an opportunity to work with a collaborative team, focusing on excellent customer service.
EU Order Management & Customer Care Specialist (Hybrid) employer: Insulet Corporation
Contact Detail:
Insulet Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Order Management & Customer Care Specialist (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer care or order management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to order management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences that highlight how you resolved customer queries or managed orders effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace EU Order Management & Customer Care Specialist (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order management and customer care. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit for our team at StudySmarter.
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Insulet Corporation
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of order management and customer care. Brush up on common processes and tools used in the industry. This will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare to demonstrate your skills. Think of examples where you've successfully resolved customer queries or managed orders. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready for B2B and B2C Scenarios
The role involves both B2B and B2C environments, so be prepared to discuss your experience in both areas. Have specific examples ready that highlight how you've navigated different customer needs and expectations in each context.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for order management, or how they measure success in customer care. This shows your interest in the role and helps you gauge if it's the right fit for you.
