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- Tasks: Promote insulin pump therapy and train patients while collaborating with sales and care teams.
- Company: Innovative medical device company focused on simplifying life for people with diabetes.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real difference in healthcare.
- Why this job: Join a passionate team and help improve lives with cutting-edge diabetes management technology.
- Qualifications: Bachelor’s degree and relevant certifications preferred; strong communication skills essential.
- Other info: Dynamic role with opportunities for growth and impact in the diabetes community.
The predicted salary is between 36000 - 60000 £ per year.
The Clinical Services Manager (CSM) will work in conjunction with Territory Manager, Customer Care team and Managed Care team to meet the commercial and clinical needs across several territories for the purpose of increasing referrals and sustaining patients on product.
Responsibilities:
- Promotes the benefits of insulin pump therapy and sells OmniPod Insulin Management System to providers and patients in group and/or individual sessions or as a continuing education offering.
- Works in conjunction with Sales, Customer Care and Managed Care to achieve sales goals.
- Supports Top Twenty Accounts and existing accounts and record calls in Salesforce.
- Assigns patient trainings to CPTs or conducts patient training based on business needs of territory, overall costs of training and timeliness of training.
- Assists with providing regular product demos to patients and HCPs.
- Provides Field Feedback to Manager on field-based training of customers and HCPs.
- Ability to perform administrative duties and turn in on a timely basis.
- Perform other duties as assigned.
Education and Experience:
Minimum Requirements:
- Bachelor’s degree required.
- Professional up to date credentials and/or certifications are preferred i.e. Certified Diabetes Educator (CDCES), Registered Dietitian (RD), or Registered Nurse (RN).
Preferred Skills and Competencies:
- Demonstrated experience training and/or managing pump patients strongly preferred.
- Certified Diabetes Educator (CDCES) is strongly preferred.
- Prior industry/commercial experience strongly preferred.
- Professional and polished presentation skills.
- Strong interpersonal communications, both oral and written.
- Self-starter who needs minimal direction; extremely flexible, with good business acumen.
- Strong contributing member of the commercial team.
- Credibility and contacts within the diabetes community.
- Proficiency with computers.
Physical Requirements:
- Valid driver’s license required. Must reside within the geographic area of the assigned area. This position requires regular business travel mostly by car within a set geographic region.
- Overnight travel and amount of air travel varies by territory, typically 2 – 5 overnights per month.
Clinical Services Manager - London (Field Based) employer: Insulet Corporation
Contact Detail:
Insulet Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Services Manager - London (Field Based)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and diabetes community. Attend relevant events or webinars where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially the Omnipod Insulin Management System. Be ready to discuss how your skills align with their mission and how you can contribute to their success.
✨Tip Number 3
Showcase your training experience! If you've trained patients or healthcare professionals before, make sure to highlight that in conversations. It’s a key part of the Clinical Services Manager role, so let them know you’ve got it covered.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Clinical Services Manager - London (Field Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Clinical Services Manager role. Highlight any relevant experience in training or managing pump patients, as well as your credentials like CDCES or RD.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about insulin pump therapy and how your background makes you a great fit for our team. Keep it professional but let your personality show!
Showcase Your Communication Skills: Since strong interpersonal communication is key for this role, make sure your written application reflects your ability to communicate clearly and effectively. Use concise language and avoid jargon where possible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Insulet Corporation
✨Know Your Product Inside Out
As a Clinical Services Manager, you'll be promoting the benefits of insulin pump therapy. Make sure you understand the OmniPod Insulin Management System thoroughly. Familiarise yourself with its features, benefits, and how it compares to traditional methods. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Training Experience
Since the role involves training patients and healthcare professionals, be prepared to discuss your previous training experiences. Share specific examples of how you've successfully trained others, particularly in a clinical setting. Highlight any certifications like CDCES or RD that bolster your credibility.
✨Demonstrate Strong Interpersonal Skills
This position requires excellent communication skills. During the interview, focus on showcasing your ability to connect with both patients and healthcare providers. Use examples from your past roles where you effectively communicated complex information in an understandable way.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and flexibility. Think about situations where you've had to adapt quickly or manage multiple priorities. Prepare to explain how you would handle challenges related to patient training or sales goals in the field.