At a Glance
- Tasks: Design and implement secure customer identity solutions using the Okta platform.
- Company: Join a forward-thinking tech company focused on innovative identity management.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to lead projects and mentor others.
- Why this job: Make a real impact by enhancing customer security and user experience.
- Qualifications: Experience with Okta and strong understanding of authentication protocols required.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a mid-level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer-facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well-scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments. The CIAM Engineer will work closely with application teams, security, and governance partners to ensure customer identity experiences are secure, scalable, and compliant, supporting use cases such as registration, login, MFA, federation, M2M, and API access patterns.
Responsibilities
- Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign-on policies.
- Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step-up authentication) with attention to security and user experience.
- Implement and manage customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable.
- Monitor platform health and customer authentication signals; respond to incidents and trends impacting customer login success and security posture.
- Design and implement integrations with customer-facing applications using OIDC/OAuth 2.0 and SAML 2.0, including troubleshooting end-to-end auth flows.
- Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls.
- Build and maintain automation using Okta Workflows, event hooks/inline hooks (as applicable), and scripting to reduce manual operations and improve consistency.
- Improve operational readiness via runbooks, standardized onboarding of new apps, and reusable configuration patterns.
- Apply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability.
- Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls.
- Maintain high-quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks.
- Collaborate with security and governance teams to ensure identity designs align to enterprise policies and customer risk tolerances.
- Leads small-to-medium initiatives end-to-end: scoping, design, implementation, testing, and production rollout.
- Provides technical guidance to junior admins/engineers through reviews, pairing, and knowledge sharing.
- Contributes to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates.
Qualifications
- Bachelor's Degree and/or equivalent experience.
- Proven relevant engineering experience including hands-on work with Okta in a customer identity context.
- Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns.
- Hands-on experience implementing and troubleshooting protocols such as OIDC, OAuth 2.0, and SAML 2.0.
- Strong troubleshooting, analytical, written, and verbal communication skills.
Preferred Qualifications
- Okta certification(s) such as Okta Certified Administrator or Professional.
- Experience with Authorization Servers, custom claims, token customization, and hooks.
- Experience integrating identity logs with monitoring or SIEM tools.
- Familiarity with security and compliance frameworks such as NIST, SOC 2, and HIPAA.
- Familiarity with ITSM tools and change management processes (e.g., ServiceNow, Jira).
- Experience managing identity configuration using tools like Terraform.
- Practical experience with automation and repeatability concepts.
Customer Identity Engineer in City of Westminster employer: Insulet Corporation
As a mid-level Okta Customer Identity Engineer, you will thrive in a dynamic work environment that prioritises innovation and collaboration. Our company fosters a culture of continuous learning and professional growth, offering opportunities to enhance your skills while working on cutting-edge identity solutions. Located in a vibrant area, we provide a supportive atmosphere where your contributions directly impact customer experiences, all while enjoying competitive benefits and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Identity Engineer in City of Westminster
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Insulet Corporation, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Insulet Corporation
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Insulet Corporation. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Customer Identity Engineer in City of Westminster
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Insulet Corporation insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Insulet Corporation that you’re committed to staying ahead in the game.
How to prepare for a job interview at Insulet Corporation
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Insulet Corporation to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Insulet Corporation.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
