Associate Account Executive

Responsibilities

• We are looking for a driven, resourceful Associate Account Executive to join our high-performing EMEA team. In this role, you’ll support Account Executives in the end-to-end sales process.
• Conducting customer research for potential new leads
• Analyzing historical customer data
• Creating stakeholder engagement plans and creating bespoke communication strategy (e.g., emails, contact details) for new and existing customers
• Scheduling internal and external executive-level meetings in service of the end-to-end sales process
• Drafting business cases and pricing proposals based on guidance from Account Executive or Senior Account Executive
• Processing signed contracts and conducting post-sales customer review
• Participating in shadowing opportunities where Instructure products are introduced/sold to new higher education accounts
• Maintaining accurate records of sales activities, pipeline status, and forecasts in Salesforce in partnership with the team

Benefits

• Join a passionate community of educators and the people working to support them
• Access to a large course library, mentoring and coaching opportunities, and regular feedback
• Community engagement (partnerships, volunteering, free learning resources, and ongoing outreach efforts)
• Office culture that values outcomes and impact above all
• Equity and ownership programs give every employee a stake in our future
• Ownership, recognition, and celebrations of shared success
• Growth opportunities (we’re all about helping our people move into (and thrive in) new roles)

Qualifications

• Proven ability to listen, learn, connect the dots and execute.
• Seeking to understand and implement innovative tools to make self and team more efficient, adopt AI solutions, and maintain a solid growth mindset.
• Proven ability to coordinate across internal and external stakeholders.
• Bachelor’s degree in Business, Sales/Marketing, or related field.
• Curiosity, heart, sales acumen and inspiration-driven.
• Experience working with education institutions, EdTech, or Professional Learning and understanding of LMS.
• Prior experience in Salesforce.
• 1–2 years of experience as a Sales Development Rep, Business Development Executive, or equivalent.
• Experience selling enterprise-level software, SaaS sales and services.
• If you love creating opportunities from scratch, building relationships that matter, and winning as a team, let’s talk!