At a Glance
- Tasks: Manage order processing and support the team with customer queries and invoicing.
- Company: Join a dynamic team in our High Wycombe office.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Other info: Great chance to develop your career in a fast-paced environment.
- Why this job: Be at the heart of operations, ensuring smooth order management and customer satisfaction.
- Qualifications: Strong analytical skills and effective communication abilities required.
The predicted salary is between 25000 - 30000 £ per year.
As an Order Administrator in our High Wycombe office, you’ll keep our order‑to‑invoice process running smoothly—vetting and entering sales orders with accuracy, resolving entry issues, and supporting the Order Entry Team Lead day to day. You’ll provide clear, timely information to Service and Sales teams, while managing invoices, statements, and payment chasing to support the EMEA Accounts Receivable function. With a mix of administration, reporting, and customer coordination, this role puts you at the centre of ensuring every order is handled efficiently and professionally.
Key Tasks & Responsibilities
- Be the point of contact for internal and external customer queries relating to order entry/status
- Assist Order Entry Team Lead with entering and processing sales orders in an accurate and timely manner
- Work with Operations and Sales teams to resolve order entry queries
- Maintain and update OE spreadsheets for business reporting
- Raise advance customer invoices
- Proactively chase customer invoice payments for EMEA (excluding Italy)
- Generate customer AR statements
- Support invoice query resolution
Key Experience And Competencies (includes Skills)
- Sound analytical and interpersonal skills
- Able to communicate effectively with all levels of the organisation & external customers
- Good knowledge of Purchase Orders and contractual terms to ensure Sales order accuracy & prompt payment
- Understanding of credit control function
- A good demonstration of prioritisation
- A high standard of computer literacy
- French/German languages beneficial but not essential.
Order Administrator in High Wycombe employer: INSTRON
As an Order Administrator in our High Wycombe office, you will thrive in a dynamic work culture that values accuracy and efficiency. The company offers excellent employee growth opportunities through continuous training and support, ensuring you develop your skills while contributing to a collaborative team environment. With a focus on work-life balance and a commitment to employee well-being, this role provides a meaningful and rewarding career path in a supportive setting.
