Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key accounts and build strong relationships with clients across EMEA.
- Company: Join ISS STOXX, a leader in financial market research and technology solutions.
- Benefits: Enjoy a supportive culture, career growth opportunities, and a diverse work environment.
- Why this job: Make an impact by helping clients navigate investment opportunities and risks.
- Qualifications: 5+ years in sales/account management; strong communication and analytical skills required.
- Other info: Collaborative team atmosphere that values creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
The Key Account role provides strategic and tactical account and relationship management to our EMEA-based clients. They will act as the coordinator with internal and external stakeholders to ensure the client understands the ISS MI value narrative while working closely across product groups to define strategic goals, identify revenue growth opportunities and/or develop account retention strategies with the goal of strengthening and enhancing long-term client relationships. They are responsible for client engagement via onsite visits, webinars, email or phone. They will develop efficient processes and serve as a resource for the company on best practices for growing and maintaining client relationships.
Main responsibilities:- Achieve allocated cross-sell and upsell revenue targets
- Manage all pipeline and activity recording via Salesforce
- Cultivate and manage relationships with EMEA-based clients while continuously promoting usage of ISS MI products to facilitate and ensure client retention.
- Deepen and grow client relationships to identify and deliver cross-product solutions
- Work directly with client service and product teams to ensure proper service levels and engagement are maintained while overseeing special projects or customized deliverables.
- Manage relationships with existing firms contributing cross-border data to ISS MI
- Cultivate relationships with international firms that could add value to the ISS MI consortium
- Support new client onboarding and existing clients via onsite visits, webinars, email or phone
- Liaise with client support teams to identify and monitor potential client dissatisfaction
- Continuously promote usage of ISS MI products and ensure presence in the marketplace
- Interact with senior management to better understand the industry and individual clients
- Minimum 5 years experience in sales and account management in finance, data software/platforms or responsible investment.
- Knowledge of mutual funds (International and UCITs experience preferred)
- Strong client service and engagement skills, ability to communicate professionally and effectively with all levels within the client organization
- Strong analytical, verbal, written communication and presentation skills required
- Proficiency in MS Office with an emphasis on Excel and PowerPoint
- Ability to work independently as well as within a collaborative team environment
At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk.
Key Account Manager in London employer: Institutional Shareholder Services Inc.
Contact Detail:
Institutional Shareholder Services Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and data software sectors. Attend industry events or webinars where you can meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in client engagement and relationship management. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s be #BrilliantTogether and get you that Key Account Manager role!
We think you need these skills to ace Key Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in sales and account management, especially in finance or data software, to show us you’re the right fit!
Showcase Your Client Engagement Skills: We want to see how you’ve successfully managed client relationships in the past. Share specific examples of how you've deepened client connections and promoted product usage to demonstrate your strong client service skills.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your analytical and communication skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Institutional Shareholder Services Inc.
✨Know Your Clients
Before the interview, research the EMEA-based clients that the company works with. Understand their needs and how ISS MI products can benefit them. This will help you demonstrate your ability to cultivate and manage relationships effectively.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully achieved cross-sell and upsell targets. Be ready to discuss your strategies for identifying revenue growth opportunities and how you’ve retained clients in challenging situations.
✨Master the Tools of the Trade
Familiarise yourself with Salesforce and any other tools mentioned in the job description. Being able to discuss how you’ve used these tools to manage pipelines and client relationships will show that you’re ready to hit the ground running.
✨Communicate Effectively
Practice your verbal and written communication skills. You’ll need to convey complex information clearly and professionally. Consider preparing a short presentation on a relevant topic to showcase your analytical and presentation skills during the interview.
