At a Glance
- Tasks: Lead the design and development of Microsoft Dynamics 365 and Power Platform solutions.
- Company: Join a forward-thinking organisation focused on innovation and collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement and continuous learning.
- Why this job: Make a real impact by optimising CRM solutions and enhancing user experience.
- Qualifications: Experience with Microsoft Dynamics 365, Power Platform, and strong problem-solving skills.
The predicted salary is between 65000 - 65000 £ per year.
Up to £65,000 Permanent / Full Time Stevenage with Hybrid Working
What you'll be doing
As our Senior CRM Power Platform Technical Analyst, you’ll play a key role in shaping, developing and supporting the IET’s Microsoft Dynamics 365 and Power Platform environment. Working closely with the CRM Power Platform Manager and stakeholders across the IET, you’ll help design and deliver reliable, scalable, and user‑focused CRM solutions that support critical business operations. From solution architecture and integrations through to automation and optimisation, you’ll be involved in a wide range of technical projects and continuous improvement activity. This is a role that combines hands‑on technical delivery with stakeholder engagement and technical leadership. You’ll work with colleagues to understand business needs, translate requirements into effective solutions, and help drive best practice across CRM and Power Platform development. You’ll also support the ongoing evolution of our platforms; identifying opportunities to improve processes, enhance automation, strengthen data quality, and make better use of emerging Dynamics 365 and Power Platform capabilities.
We know great people don’t always tick every box. While this is a senior role, we’re also open to someone stepping up from a mid‑level position who brings strong technical foundations, curiosity, ownership, and the ambition to grow into a broader technical leadership/SME role over time.
What we hope you can bring to the role
- Strong experience working with Microsoft Dynamics 365 and the Power Platform, particularly within Sales Enterprise and Customer Insights.
- Enjoy solving problems, improving systems, and delivering high‑quality technical solutions.
- Confident working across both technical delivery and stakeholder engagement, with the ability to explain complex concepts clearly and work collaboratively with colleagues at different levels of the IET.
- Strong experience with Dynamics 365 configuration, Dataverse, and Power Platform development.
- Knowledge of integrations, automation and data management.
- A proactive mindset and enjoy identifying opportunities to improve processes, performance and user experience.
- Enjoy learning, sharing knowledge, and contributing to a culture of continuous improvement.
- Combine strong technical capability with a collaborative and customer‑focused approach.
A Little More About The Role
- Lead the design, development, and implementation of Microsoft Dynamics 365 and Power Platform solutions.
- Support and optimise CRM environments across both cloud and on‑premise platforms.
- Develop Power Apps, automations, and integrations to improve business processes and efficiency.
- Work closely with stakeholders to understand requirements and translate them into effective technical solutions.
- Support platform governance, security, performance, and best practice.
- Collaborate with our Data and Insights teams to support data quality and effective system usage.
- Lead or support testing, deployments, data migrations, and go‑live activity.
- Help identify opportunities for innovation and continuous improvement across CRM and Power Platform services.
- Provide technical guidance and support to users and colleagues across the organisation.
A Little More About What We’re Looking For
- Strong experience working with Microsoft Dynamics 365 and Power Platform solutions.
- Experience configuring Dynamics 365 modules, workflows, forms, dashboards, and business rules.
- Good knowledge of Dataverse, integrations, APIs, and automation tools.
- Experience with SQL, FetchXML, and working with complex data sets.
- Strong problem‑solving skills and a proactive, solution‑focused mindset.
- Experience working in Agile delivery environments.
- Ability to communicate technical concepts clearly to non‑technical stakeholders.
- A collaborative approach and confidence working across multiple teams and projects.
- Power Platform or Dynamics 365 certifications (such as PL‑200) would be beneficial.
- Experience supporting technical leadership, governance, or best practice would be advantageous.
Senior CRM Power Platform Technical Analyst in Stevenage employer: Institution of Engineering and Technology (IET)
The IET is an exceptional employer that fosters a collaborative and innovative work culture, offering employees the chance to engage in meaningful projects that shape the future of technology. With a focus on continuous improvement and professional development, team members are encouraged to grow their skills and take on leadership roles while enjoying the flexibility of hybrid working in the vibrant town of Stevenage. The IET values diverse perspectives and provides a supportive environment where every employee can contribute to impactful solutions and enhance their career journey.
Contact Details:
Institution of Engineering and Technology (IET) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior CRM Power Platform Technical Analyst in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. We want you to be able to showcase how your skills with Microsoft Dynamics 365 and Power Platform can make a real difference to their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you articulate your experience and technical knowledge clearly, especially when discussing complex concepts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior CRM Power Platform Technical Analyst in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Microsoft Dynamics 365 and Power Platform, and don’t forget to mention any relevant projects you've worked on!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've solved problems or improved systems in previous positions, and show off your passion for continuous improvement.
Showcase Your Technical Skills:Since this role is all about technical delivery, make sure to detail your experience with Dynamics 365 configuration, Dataverse, and automation tools. We want to see how you can bring your technical expertise to our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Institution of Engineering and Technology (IET)
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 and the Power Platform. Be ready to discuss specific projects you've worked on, particularly those involving configuration, automation, and integrations. This will show that you not only understand the tools but can also apply them effectively.
✨Engage with Stakeholders
Since this role involves a lot of stakeholder engagement, practice explaining complex technical concepts in simple terms. Think about how you can demonstrate your ability to translate business needs into effective solutions during the interview. Maybe prepare a couple of examples where you successfully collaborated with non-technical teams.
✨Show Your Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous roles and how you overcame them. Highlight your proactive mindset and give examples of how you've identified opportunities for improvement in CRM processes or user experiences. This will showcase your ability to think critically and drive continuous improvement.
✨Demonstrate Your Leadership Potential
Even if you're stepping up from a mid-level position, it's important to convey your ambition for technical leadership. Share instances where you've taken ownership of projects or guided colleagues. This will help the interviewers see your potential to grow into a senior role and contribute to the team's success.
