Senior Venue Operations Manager (Events & Catering) in Birmingham

Senior Venue Operations Manager (Events & Catering) in Birmingham

Birmingham Full-Time No working from home possible
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At a Glance

  • Tasks: Manage daily venue operations and ensure exceptional event delivery and client experiences.
  • Company: IET Birmingham: Austin Court, a vibrant venue for events and catering.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Other info: Opportunity for growth in a fast-paced, exciting setting.
  • Why this job: Lead a passionate team and create unforgettable experiences for clients.
  • Qualifications: Experience in venue operations and strong leadership skills.

IET Birmingham: Austin Court is seeking an experienced Operations Manager to run day-to-day venue operations, oversee event delivery, room setups, catering, facilities and AV, ensuring high service standards.

You will lead the Operations, Catering and AV teams, develop staff, drive continuous improvement and maintain health and safety compliance while delivering a memorable client experience.

Senior Venue Operations Manager (Events & Catering) in Birmingham employer: Institution of Engineering and Technology (IET)

The Institution of Engineering and Technology (IET) is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals passionate about event management. With a commitment to employee growth, the IET offers numerous opportunities for professional development and the chance to work on impactful global events in a dynamic hybrid environment. Located in Stevenage, employees benefit from a supportive community and the flexibility of hybrid working arrangements, ensuring a balanced and rewarding career.

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Contact Details:

Institution of Engineering and Technology (IET) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Venue Operations Manager (Events & Catering) in Birmingham

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Institution of Engineering and Technology (IET). It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Institution of Engineering and Technology (IET)

Don't be shy about reaching out to Institution of Engineering and Technology (IET) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Senior Venue Operations Manager (Events & Catering) in Birmingham

Operations Management
Event Delivery
Room Setup Coordination
Catering Management
Facilities Management
Audio-Visual (AV) Management
Service Standards Maintenance

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Institution of Engineering and Technology (IET) and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Institution of Engineering and Technology (IET)

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!