Client Engagement & Delivery Lead - Tech Transformation in London
Client Engagement & Delivery Lead - Tech Transformation

Client Engagement & Delivery Lead - Tech Transformation in London

London Full-Time 48000 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead digital transformation initiatives for governments and modernise public services.
  • Company: Join the Tony Blair Institute for Global Change, driving impactful change worldwide.
  • Benefits: Competitive salary, professional development, and the chance to make a real difference.
  • Why this job: Shape the future of public services and empower governments with technology.
  • Qualifications: 10+ years in digital transformation, strong government experience, and excellent communication skills.
  • Other info: Dynamic role with opportunities to engage with senior officials and lead innovative projects.

The predicted salary is between 48000 - 72000 £ per year.

The Client Engagement & Delivery Lead (Tech Transformation) will drive the design and delivery of initiatives that help governments modernize public services and accelerate digital transformation. Reporting to the Senior Director for Client Engagement and Delivery, the role spans strategy and execution. The Lead will work closely with country teams to identify government needs and shape opportunities for engagement, help governments design enabling policies and processes for technology adoption (including reforming procurement, budgeting, financing, and vendor management), and strengthen country teams' delivery capacity.

The Lead will work with Product Management and developers in the R&D Innovation Lab to:

  • Translate user and policy needs into technical requirements, backlogs, and implementation plans; co-design pilots and iterate towards production.
Key Responsibilities
  • Advise on talent and skills development for civil servants, helping build sustainable digital and data capabilities.
  • Translate government needs into product requirements and delivery roadmaps; oversee the journey from discovery to pilot and scaled deployment.
Coordination and Knowledge SharingEssential Skills
  • 10+ years' experience delivering complex digital transformation in government; deep understanding of public-sector operating environments.
  • Must have hands-on government experience as implementers or practitioners (not policy-only backgrounds) at senior level.
  • Proven ability to engage senior officials and convert strategy into delivery plans.
  • Highly technical orientation with the ability to engage credibly with product and engineering teams on solution architecture, delivery pipelines, security, privacy, and interoperability.
  • Experience managing complex multi-stakeholder programmes.
  • Excellent communication, analytical, and problem-solving skills.
Desirable Skills
  • Familiarity with donor-funded or multi-year implementation programmes.

Client Engagement & Delivery Lead - Tech Transformation in London employer: Institute

At the Tony Blair Institute for Global Change, we pride ourselves on being an exceptional employer that empowers our team to lead transformative initiatives in public service modernization. Our collaborative work culture fosters innovation and professional growth, offering unique opportunities to engage with senior government officials and shape impactful digital strategies. Located in a dynamic environment, we provide our employees with the resources and support needed to drive meaningful change while contributing to a more inclusive and prosperous future.
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Contact Detail:

Institute Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Engagement & Delivery Lead - Tech Transformation in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its projects. We want you to be able to discuss how your experience aligns with their goals, especially in tech transformation. Show them you’re not just another candidate!

✨Tip Number 3

Practice your pitch! You should be able to clearly articulate your skills and experiences in a way that resonates with the role. We recommend rehearsing with a friend or in front of a mirror until you feel confident.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates take initiative!

We think you need these skills to ace Client Engagement & Delivery Lead - Tech Transformation in London

Digital Transformation
Public Sector Experience
Stakeholder Engagement
Technical Requirements Translation
Solution Architecture
Delivery Pipeline Management
Security and Privacy Awareness
Interoperability Knowledge
Programme Management
Communication Skills
Analytical Skills
Problem-Solving Skills
Talent Development
Policy Design

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital transformation and public sector engagement. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!

Showcase Your Impact: When detailing your past roles, focus on the impact you made rather than just listing responsibilities. Use metrics and examples to illustrate how you’ve driven change and improved processes in government settings.

Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon unless it’s necessary, and make sure your key achievements stand out. This helps us quickly see why you’re a great fit.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Institute

✨Know Your Stuff

Make sure you have a solid understanding of digital transformation in the public sector. Brush up on recent trends, challenges, and successful case studies. This will help you engage confidently with interviewers and demonstrate your expertise.

✨Showcase Your Experience

Prepare to discuss specific examples from your 10+ years of experience. Highlight how you've successfully delivered complex programmes and engaged with senior officials. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Understand the Role

Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how you would translate government needs into product requirements and delivery roadmaps. This shows that you’re not just interested in the role but also understand its impact.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation's approach to tech transformation and how they measure success. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.

Client Engagement & Delivery Lead - Tech Transformation in London
Institute
Location: London

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