Global IT Service Desk Analyst

Global IT Service Desk Analyst

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Institute

At a Glance

  • Tasks: Be the go-to person for IT support, solving problems and helping staff thrive.
  • Company: Join the Tony Blair Institute for Global Change, making a difference in a dynamic environment.
  • Benefits: Enjoy a competitive salary, great work-life balance, and opportunities for growth.
  • Other info: Join a supportive team at our London HQ with plenty of learning opportunities.
  • Why this job: Kickstart your career in IT while making a real impact on global change.
  • Qualifications: Strong communication skills and a knack for problem-solving are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

The Tony Blair Institute for Global Change in London is seeking a proactive Service Desk Analyst to join the IT Service Desk team at our London HQ.

You will be the first point of contact for IT issues, delivering timely support to staff across functions.

You will provide 1st and 2nd line support, troubleshoot hardware and software, onboard new staff, and contribute to knowledge base development.

The role requires clear communication, ITIL familiarity, and strong problem-solving.

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Global IT Service Desk Analyst employer: Institute

The Tony Blair Institute for Global Change is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging innovation and collaboration among its team members. With a strong focus on employee growth, the Institute offers numerous opportunities for professional development and leadership advancement, particularly in the rapidly evolving fields of technology and platform excellence. Located in the United Kingdom, employees benefit from a vibrant environment that champions meaningful change on a global scale, making it a rewarding place to contribute to impactful initiatives.

Institute

Contact Details:

Institute Recruitment Team

We think you need these skills to ace Global IT Service Desk Analyst

1st and 2nd Line Support
Troubleshooting Hardware
Troubleshooting Software
Onboarding New Staff
Knowledge Base Development
Clear Communication
ITIL Familiarity