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- Tasks: Reconnect with customers to renew warranties and handle inbound sales enquiries.
- Company: Join a growing automotive services provider in Sheffield with a focus on customer retention.
- Benefits: Enjoy a competitive salary, uncapped commission, and no weekend work.
- Why this job: Perfect for confident communicators who thrive on building relationships and closing sales.
- Qualifications: Experience in telesales is preferred; automotive knowledge is a bonus.
- Other info: Full training provided, plus opportunities for professional development.
The predicted salary is between 24000 - 25000 £ per year.
Find jobs in the automotive retail industry
Direct Sales Agent – Retention TeamLocation: SheffieldHours: Monday to Friday, 9am-5pm (No weekends)Employment Type: Full-time, PermanentSalary: £24,000-£25,000 base + uncapped commission (OTE £30,000-£40,000)An established and growing automotive services provider is expanding its Retention Sales Team and is now looking for experienced Telesales professionals to join their Sheffield office.This role is ideal for motivated, confident communicators who enjoy building rapport and closing sales – without cold calling. All leads are warm, consisting of current or lapsed customers who have shown prior interest in the company\’s extended warranty and vehicle protection products.The Role:As part of the Retention Team, you will:Reconnect with existing or previous customers to renew their vehicle warrantyFollow up on warm leads identified through CRM and data systemsHandle inbound sales enquiries from interested customersConfidently explain the benefits, features, and terms of protection plansWork to performance targets while maintaining full compliance standardsKeep customer records up to date with accurate, clear informationTake part in ongoing sales training to sharpen your product knowledge and techniquesWho We\’re Looking For:Proven background in telesales or telephone-based customer engagementAutomotive industry experience is advantageous but not essentialA persuasive yet professional approach to sellingExcellent listening, questioning, and objection-handling skillsPositive, resilient, and highly motivated to succeedComfortable working towards daily and monthly sales targetsStrong attention to detail and multitasking abilityWhat You\’ll Get in Return:Competitive basic salary of £24,000-£25,000Uncapped commission structureRealistic on-target earnings of £30,000-£40,000Monday-Friday only – no weekend workCompany pension schemeSick pay entitlementFree on-site parkingCycle-to-work schemeFull training and continued professional developmentAdditional Info:All applicants must meet regulatory and company compliance standards. Pre-employment screening may include a basic DBS check and bankruptcy/credit checks, in line with industry requirements.If you would like to know more about this position, then please forward your CV to (url removed). If you would like to discuss this position, please call and ask to speak to Holly.Please note Alecto Recruitment are acting as an employment business in relation to this vacancyINDAV
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Direct Sales Agent employer: Institute of the Motor Industry. limited
Contact Detail:
Institute of the Motor Industry. limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Sales Agent
✨Tip Number 1
Familiarise yourself with the automotive industry, even if you don't have direct experience. Understanding common terms and trends can help you engage more effectively during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your sales pitch! Since this role involves reconnecting with existing customers, being able to confidently explain the benefits of the products will set you apart. Role-playing with a friend can help you refine your approach.
✨Tip Number 3
Highlight your ability to handle objections and listen actively. Prepare examples from your past experiences where you've successfully navigated challenging conversations, as this will showcase your skills in a practical context.
✨Tip Number 4
Network with current or former employees in the automotive sector. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Direct Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telesales or customer engagement. Emphasise any automotive industry knowledge, even if it's not extensive, and showcase your ability to meet sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your persuasive communication skills and how you can build rapport with customers. Be sure to explain why you're interested in working with this automotive services provider.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as excellent listening, questioning, and objection-handling abilities. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for this role.
How to prepare for a job interview at Institute of the Motor Industry. limited
✨Know Your Product Inside Out
Make sure you have a solid understanding of the vehicle warranty and protection products offered by the company. Be prepared to explain their benefits and features clearly, as this will demonstrate your expertise and confidence during the interview.
✨Showcase Your Telesales Experience
Highlight your previous experience in telesales or telephone-based customer engagement. Share specific examples of how you've successfully closed sales or built rapport with customers, as this will show that you're a good fit for the role.
✨Prepare for Common Objections
Anticipate potential objections that customers might raise and prepare thoughtful responses. This will not only help you in the interview but also show that you can handle challenges effectively, which is crucial for a Direct Sales Agent.
✨Demonstrate Your Motivation
Express your enthusiasm for the role and the automotive industry. Talk about what drives you to succeed in sales and how you plan to meet or exceed performance targets, as this will reflect your positive and resilient attitude.
