Skills Coach

Role Description – Apprenticeship Skills Coach – Cellular Network Engineering/Electrical Specialism

The Role

• Location: UK
• Working Hours: 3 days per week (part-time)
• Salary: £40,000 per annum (pro-rata) Equivalent pro-rata salary: £24,000 per annum

The Company

The Institute of Telecommunications Professionals (ITP) is the UK's leading independent membership body for professionals in the telecommunications and digital technology sectors. We are committed to advancing the industry, supporting professional development, and shaping the future of global connectivity.

Role Purpose

We are seeking an experienced Skills Coach to support the delivery of the Level 4 Cellular Network Field Engineer Apprenticeship. This role is crucial in developing, supporting, and progressing apprentices, ensuring they meet competency standards within agreed timelines.

Key Responsibilities:

• Build and maintain strong relationships with apprentices and employers, addressing concerns effectively.
• Manage a caseload of learners, ensuring timely progression and completion of tasks.
• Conduct remote learner coaching sessions every 4 weeks, working with apprentices to improve their technical and professional skills.
• Conduct remote learner reviews every 12 weeks to assess progress and ensure the apprentice is on track.
• Maintain accurate learner records, ensuring compliance with data protection, safeguarding, and audit requirements.
• Work with learners, employers, and internal teams to facilitate smooth apprenticeship delivery.
• Deliver remote training sessions aligned with the apprenticeship standard.
• Attend site observations at the apprentice's workplace where necessary.
• Support learners in developing work that aligns with the KSBs of the standard.
• Prepare apprentices for their End-Point Assessment (EPA).
• Attend team meetings and ongoing professional development activities.
• Actively contribute to and uphold ITP's safeguarding commitments.
• Undertake any additional tasks necessary to support business objectives.

Safeguarding and Values Commitment

At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to uphold and champion our values, code of conduct, and safeguarding principles.

Knowledge & Experience

Essential:

• Prior experience as an apprenticeship skills coach.
• Familiarity with the cellular network or telecommunications industry.
• Understanding of government-funded training programs and awarding body requirements.

Skills & Qualifications

Essential:

• Strong communication and organisational skills.
• Effective time management abilities.
• Active listening and customer service skills.
• Relevant industry qualifications aligned with the apprenticeship standard.
• Proficiency in online learning tools or digital assessment methods.

Desirable:

• Safeguarding and Prevent training (training provided if not already completed).
• Coaching or assessing qualifications (e.g., NVQ, TAQA, AET, or equivalent).

Behavioural Competencies

• Strong attention to detail and ability to meet deadlines.
• Proactive and innovative approach to coaching and training.
• Team player and adaptable.
• Passionate about making a positive impact on learners' and the wider industry.
• Friendly and approachable, able to create and maintain a supportive learning environment.

Other Requirements

• Full UK Driving License (preferred).
• Willingness to travel to apprentice sites and potentially stay overnight when required.
• Commitment to strict adherence to regulatory, compliance, and company policies.

This ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment.

Job Type: Part-time

Pay: £24,000.00-£40,000.00 per year

Benefits: Additional leave, Casual dress, Company events, Company pension, Employee discount, Flexitime, Free parking, On-site parking, Paid volunteer time, Work from home

Experience: Skills Coaching (APPRENTICESHIPS): 1 year (required)

Work Location: Remote