Licensing Support Officer – Castlepoint Borough Council
Closing Date: 11 th October 2026
Location:
Castle Point Borough Council Offices, Kiln Road, Benfleet, Essex
Working Hours:
37 hours per week
Contract Type:
Fixed Term Contract
Contract Duration:
18 months
Number of Positions:
One
DBS Check:
Licensing Support Officer
Full Time – 37 hours (18 month contract)
We are looking for a full-time Licensing Support Officer on an 18 month fixed term contract to work at Castle Point Council Offices, Kiln Road, Benfleet within the Licensing Team. The successful applicant will support the Licensing Officers with processing Taxi and Private Hire licensing applications and conduct non-contentious appointments.
Key Skills and abilities:
- Good communication skills (written and oral skills)
- Good project management and organisational skills
- Good analytical skills
- Good time management skills to comply with strict timescales
- A Good knowledge of Microsoft products (Word, Excel etc)
- Must be self-motivated and have the ability to work on own initiative
Experience:
- Minimum of 1 year experience within a Customer facing role; or formal qualification in Business Studies or other Customer focused related qualification.
- An understanding of Taxi and Private Hire licensing would be beneficial.
Qualifications:
- Minimum of 1 year experience within a Customer facing role; or formal qualification in Business Studies or other Customer focused related qualification.
- All Licensing training will be provided.
Not only is this a great role for the right candidate but you also get some great benefits including:
- 27 days Annual leave
The successful applicant will be subject to an ENHANCED LEVEL Disclosure & Barring Service (DBS) check.
The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.
Our values: Trust, Respect, Improving and Learning, and Customer Focus
Castle Point Borough Council is an Equal Opportunities Employer.
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