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- Tasks: Lead training for taxi and private hire drivers to enhance safety and compliance standards.
- Company: Join Solihull Metropolitan Borough Council, a proactive and customer-focused local authority.
- Benefits: Enjoy flexible working options, generous leave, and access to employee discounts and support services.
- Why this job: Make a real impact on community safety while developing your training and leadership skills.
- Qualifications: A Level 3 training qualification or equivalent experience, plus strong communication and project management skills.
- Other info: This role requires a driving license and may involve evening and weekend work.
The predicted salary is between 31000 - 36000 £ per year.
Employer Solihull Metropolitan Borough Council
Location The Core, Theatre Square, Solihull
Salary £37,035 – £42,708 per annum
Reference SOL/TP/183/1423
Taxi Licensing Training Officer
2 Year Fixed Term Contract
We have an excellent opportunity join our busy, customer-focused, and proactive Licensing Team as a Taxi Licensing Training Officer on a 2 year fixed term contract. Internal secondments will also be considered for this opportunity.
Our taxi and private hire licensing policy has been reviewed and is currently under consultation and we need an experienced and knowledgeable trainer to lead the development of drivers and applicants to improve and maintain standards in the profession.
Keeping people safe is at the heart of everything we do, and you will be given the unique opportunity to work collaboratively with other teams within the Council as well as external partners to develop and deliver training to taxi and private hire applicants and drivers.
You will be a confident and knowledgeable presenter and proficient in ICT to enable a modern, engaging and interactive approach and to ensure accurate record keeping. As a key member of the team you will also be involved in some proactive and investigatory work that complements the training offer so previous regulatory and/or investigatory experience is a must.
To be successful in this in busy and interesting role you will have:
- A Level 3 training qualification (or equivalent) (PTLLS or AET or similar) OR the ability to demonstrate through experience, the necessary knowledge to carry out the full range of duties, AND/OR the willingness to work towards an appropriate qualification.
- Highly effective communication and presenting skills and experience of delivering training
- In depth knowledge of current practices and techniques used in providing advice and securing compliance with regulatory law.
- Ability to plan, lead, monitor and report on projects.
- Ability to work effectively with people, build and maintain strong working relationships and negotiate successful outcomes.
- A commitment to promoting diversity, inclusion, and equality in service delivery.
You will be required to work flexibly including some evenings and weekends where necessary to meet the needs of the service.
In return we offer:
- A range of flexible working options including a flex-time scheme
- Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year
- Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
- Family and carer friendly policies
- Access to the Local Government Pension Scheme
- Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme
If this sounds like the role for you, then please apply by clicking the link below. If you have a specific question or require further information regarding this post, please contact Annie Bettison, Licensing TeamLeaderon 07769 886442 or emailabettison@solihull.gov.uk
Closing Date – 13 July 2025
Interviews will be held week commencing 21st July 2025.
Internal secondment applicants need to gain their line managers approval before applying for this post.
This post will require an standard DBS check.
This is an essential car user post as the demands of the job make it operationally essential and there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.
Applicants must be able to drive, have a driving license and be a car owner/have access to a suitable vehicle however for disabled applicants, reasonable adjustments will be made where required.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
Solihull Council is proud to be an Equal Opportunities Employer.We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit.
Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.
We’re small enough to care but big enough to make a difference
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Taxi Licensing Training Officer – Solihull Metropolitan Borough Council employer: Institute of Licensing Ltd
Contact Detail:
Institute of Licensing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Taxi Licensing Training Officer – Solihull Metropolitan Borough Council
✨Tip Number 1
Familiarise yourself with the current taxi and private hire licensing policies in Solihull. Understanding the nuances of these regulations will not only help you during interviews but also demonstrate your commitment to maintaining high standards in the profession.
✨Tip Number 2
Network with professionals in the licensing and training sectors. Attend local events or workshops related to taxi licensing to meet potential colleagues and learn more about the challenges they face, which can give you valuable insights for your application.
✨Tip Number 3
Prepare to showcase your training and presentation skills. Consider creating a short mock training session on a relevant topic to demonstrate your ability to engage and educate others effectively during the interview process.
✨Tip Number 4
Highlight any previous experience you have in regulatory or investigatory roles. Be ready to discuss specific examples of how you've successfully navigated compliance issues, as this will be crucial for the role of Taxi Licensing Training Officer.
We think you need these skills to ace Taxi Licensing Training Officer – Solihull Metropolitan Borough Council
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Taxi Licensing Training Officer position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: Emphasise any previous experience in training, regulatory work, or compliance. Provide examples of how you have successfully delivered training or worked collaboratively with teams to achieve positive outcomes.
Showcase Communication Skills: Since effective communication is crucial for this role, include examples that demonstrate your strong presentation and interpersonal skills. Mention any relevant qualifications or experiences that showcase your ability to engage and train others.
Commitment to Diversity and Inclusion: Reflect on your commitment to promoting diversity, inclusion, and equality in your application. Share any experiences or initiatives you have been involved in that support these values, as they are important to the Council.
How to prepare for a job interview at Institute of Licensing Ltd
✨Showcase Your Training Skills
As a Taxi Licensing Training Officer, your ability to present and deliver training is crucial. Prepare examples of past training sessions you've conducted, highlighting your communication skills and how you engaged participants.
✨Demonstrate Regulatory Knowledge
Familiarise yourself with current taxi and private hire licensing regulations. Be ready to discuss how you would ensure compliance and improve standards within the profession during the interview.
✨Highlight Collaborative Experience
This role involves working with various teams and external partners. Share specific instances where you've successfully collaborated on projects or training initiatives, showcasing your ability to build strong working relationships.
✨Prepare for Flexibility Questions
Since the job requires flexible working hours, be prepared to discuss your availability and willingness to work evenings and weekends. Emphasise your commitment to meeting the needs of the service.
