Senior Licensing Enforcement Officer – Solihull Metropolitan Borough Council

Salary £38,220 – £44,075 p.a. Incremental progression subject to performance.

It’s a great time to join our busy, customer-focused, and proactive Licensing Team as a Senior Licensing Enforcement Officer. Keeping people safe is at the heart of everything we do, and you will be given the unique opportunity to work across our socially and economically diverse borough, helping us to develop and deliver a high-quality service across the full range of licensing regimes, including taxis, Licensing Act 2003, Gambling Act 2005, Animal licensing and street trading.

As a Senior Licensing Enforcement Officer, you will play an active role in horizon scanning and preparing for the implementation of emerging legislation and new processes and procedures. You will also be involved in our digital transformation journey, contributing to the implementation and ongoing development of a new ICT system. This will support increased customer self‑service and improved outcomes for residents and businesses. The role also offers opportunities for collaboration with colleagues across the Council as well as with external partners.

To be successful in this varied and rewarding position, you will bring:

• A relevant licensing or regulatory qualification, or significant experience and knowledge enabling you to fulfil the responsibilities of the role.
• Highly effective communication and investigative skills.
• Experience in providing advice and guidance on regulatory and/or enforcement matters.
• Proven knowledge of legal processes and effective evidence gathering.
• The ability to balance competing demands, prioritise tasks and work effectively to deadlines.
• A willingness to learn and develop, through formal and on the job-training, as well as self-guided research.
• A valid driving licence and access to a vehicle, to enable you to move around sites in the Borough where much of the team’s work is delivered.

This role requires flexibility, including occasional evening and weekend work, to meet the needs of the service.

In return we offer:

• A range of flexible working options including a flex-time scheme.
• The right training, support and development to enable you to do your job to the best of your ability.
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year.
• Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service.
• Family and carer friendly policies.
• Access to the Local Government Pension Scheme.
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme.

If this sounds like the role for you, then please apply by clicking the link below. Your application should be in your own words and reflect your own personal experiences. If you have a specific question or require further information regarding this post, please contact Annie Bettison, Licensing Manager on 07769 886442.

Closing Date – 22nd February 2026. Interviews will be held week commencing 9th March 2026. CV’s will not be accepted for this role. This post will require a standard DBS check. This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed on merit. Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.