At a Glance
- Tasks: Support licensing services, handle enquiries, and process applications in a collaborative team.
- Company: Join the friendly team at Hertsmere Borough Council.
- Benefits: Enjoy generous leave, gym membership, and flexible working options.
- Other info: Hybrid working available; great career development opportunities.
- Why this job: Gain valuable experience in a busy local authority while making a difference.
- Qualifications: Strong admin skills, attention to detail, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive Licensing Administrator to join our friendly and collaborative team at Hertsmere Borough Council. This is a great opportunity to support a range of licensing services while developing knowledge and experience within a busy local authority environment.
The role involves:
- Handling customer enquiries
- Processing licence applications
- Maintaining accurate records
- Issuing documentation
- Supporting the smooth running of the Licensing service
- Supporting the Licensing Officers
You will also work closely with colleagues, partner organisations and members of the public to provide advice and resolve routine queries. The role will predominantly focus on the licensing of premises under the Licensing Act 2003 and Gambling Act 2005 as well as the regulatory regimes related to Scrap Metal, street trading and pavement licences. However, some work may be required to support the private hire and taxi licensing functions.
You will need strong administrative and communication skills, excellent attention to detail and the ability to work both independently and as part of a team. Experience in a licensing, regulatory or customer-focused environment would be advantageous, along with a good understanding of current legislation and a willingness to learn new regulations and procedures.
The post is offered on a permanent, full time basis (36 hours per week). Benefits include:
- 27 – 32 days annual leave (depending on length of Local Gvt Service) – plus all bank holidays
- Flexi-Leave – accrue extra hours & exchange for up to 2 days leave per month
- Free gym membership
- Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)
- Employee Assistance Programme
The Council operates a hybrid working system where employees may work up to three days per week from home, depending on business needs. Within the Licensing section, support officers are generally expected to be in the office at least 3 days a week.
For further details about the role please contact Adam Ward, Principal licensing officer, adam.ward@hersmere.gov.uk
Licensing Support Officer – Hertsmere Borough Council employer: Institute of Licensing Ltd
Hertsmere Borough Council is an excellent employer that fosters a supportive and collaborative work environment, making it an ideal place for those looking to grow their careers in local government. With generous benefits such as up to 32 days of annual leave, flexible working arrangements, and opportunities for professional development, employees can enjoy a healthy work-life balance while contributing to the community. The Council's commitment to employee well-being, including free gym memberships and an Employee Assistance Programme, further enhances its appeal as a rewarding workplace.
Contact Details:
Institute of Licensing Ltd Recruitment Team
