At a Glance
- Tasks: Process licensing applications and assist with driver training in a dynamic environment.
- Company: Join Stoke-on-Trent City Council, dedicated to improving local services and community wellbeing.
- Benefits: Enjoy competitive salary, hybrid working, and professional development opportunities.
- Other info: Diverse workplace committed to inclusion and personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Good communication skills and IT proficiency; experience in busy environments is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Directorate: Housing, Regeneration and Operations
Section: City Compliance and Security
Location: The White House, Cromer Road, Northwood
Hours: 37 hours per week
Contract type: Fixed Term role available until 31st March 2028.
This advert is open to both internal and external applicants.
About us
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job; it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.
The Licensing Team sits within the City Compliance and Security Team in Housing, Regeneration Operations. They are responsible for processing applications made in relation to the Licensing Act, Gambling Act, Taxi and Private Hire Licensing alongside others.
Key Responsibilities
- Check applications when they are submitted
- Verify accompanying documents such as Right to Work
- Process applications in required timescales
- Answer queries and questions, providing information as and when required
- Assist with new driver training and assessment
About You
- Have good communication and interpersonal skills
- Able to use a range of IT packages
- Knowledge of licensing issues
- Experience of working within a busy environment
What we offer
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here.
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
- Right to Work in the UK
- Proof of address
- Satisfactory references
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Licensing Support Officer – City of Stoke on Trent employer: Institute of Licensing Ltd
The Institute of Licensing Ltd is an excellent employer, offering a supportive and inclusive work environment that values employee contributions. With a focus on professional growth, employees benefit from opportunities to enhance their skills while working in the vibrant Oadby & Wigston area, alongside a competitive salary and a local government pension scheme.
Contact Details:
Institute of Licensing Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Support Officer – City of Stoke on Trent
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Licensing Support Officer – City of Stoke on Trent
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Institute of Licensing Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Institute of Licensing Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Institute of Licensing Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
