Licensing Officer – City of York Council
Licensing Officer – City of York Council

Licensing Officer – City of York Council

Full-Time 29300 - 31100 £ / year (est.) No home office possible
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Institute of Licensing Ltd

At a Glance

  • Tasks: Join our Licensing Team to manage and issue various licences, especially for taxis.
  • Company: City of York Council, dedicated to high standards and community service.
  • Benefits: Competitive salary, generous leave, pension scheme, and health initiatives.
  • Why this job: Make a real difference in your community while developing your skills.
  • Qualifications: Strong admin skills, excellent communication, and IT proficiency required.
  • Other info: Enjoy hybrid working, flexible practices, and continuous learning opportunities.

The predicted salary is between 29300 - 31100 £ per year.

Salary Grade 8 Level 1 – 4 (£34,301 to £37,439 per annum)

Contractual hours: 37

Basis: Full time

Employment type: Permanent

Package: Hybrid

Job category/type: Environmental Health and Public Protection

Job reference: ENVR005637

Are you an enthusiastic, positive, and motivated individual committed to high standards and delivering good outcomes? This is an exciting opportunity to join our Licensing Team, who administer and issue licences and regulatory functions for alcohol, regulated entertainment, late night refreshment, gambling, taxis, street trading, as well as others. The role is predominantly attached to our Taxi Licensing Section.

The successful candidate will require proven administration/decision making skills and be an excellent communicator as you will be required to provide advice on licensing matters (verbal, electronic and written) to customers, businesses and the general public. You will need the ability to work in a fast-paced environment and a good knowledge of IT systems (including databases) including Microsoft Office applications. This role is suitable as a job share opportunity.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express themselves fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition, we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact David Cowley (Taxi Licensing Manager) at David.cowley@york.gov.uk or on 01904 552422.

Closing date: Sunday 29 March 2026 at 12 midnight.

Licensing Officer – City of York Council employer: Institute of Licensing Ltd

City of York Council is an excellent employer that prioritises the wellbeing and professional growth of its staff. With a commitment to flexible working arrangements, generous leave allowances, and a supportive work culture, employees are encouraged to engage with the community and develop their skills continuously. The Licensing Officer role offers a unique opportunity to make a meaningful impact in public service while enjoying a balanced work-life environment in the historic city of York.
Institute of Licensing Ltd

Contact Detail:

Institute of Licensing Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Licensing Officer – City of York Council

Tip Number 1

Get to know the company! Research City of York Council and their Licensing Team. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role involves advising the public, make sure you can express yourself clearly and confidently. Try mock interviews with friends or family to get comfortable with the types of questions you might face.

Tip Number 3

Show off your IT skills! Brush up on Microsoft Office applications and any relevant databases. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on the City of York Council's site. This way, you’ll ensure your application is seen by the right people and you can keep track of your progress easily.

We think you need these skills to ace Licensing Officer – City of York Council

Administration Skills
Decision Making Skills
Communication Skills
Customer Service Skills
IT Proficiency
Knowledge of Licensing Regulations
Ability to Work in a Fast-Paced Environment
Fluency in Spoken English (CEFR level C1)
Advisory Skills
Team Collaboration
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your enthusiasm for licensing and how you can contribute to the team. A positive attitude goes a long way in making your application stand out.

Tailor Your Application: Don’t just send a generic application! We recommend tailoring your CV and cover letter to highlight your relevant skills and experiences that match the job description. This shows us that you’ve done your homework and are genuinely interested.

Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. We appreciate well-organised applications that make it easy for us to see your qualifications and experience.

Apply Through Our Website: Make sure to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the application process there.

How to prepare for a job interview at Institute of Licensing Ltd

Know Your Licensing Stuff

Make sure you brush up on the key licensing laws and regulations relevant to the role. Familiarise yourself with the specifics of taxi licensing, as this will show your genuine interest and understanding of the position.

Show Off Your Communication Skills

Since you'll be advising the public, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal communication skills, especially in English.

Demonstrate Decision-Making Abilities

Prepare examples from your past experiences where you've had to make decisions under pressure. Highlight how you assessed situations and the outcomes of your decisions to showcase your problem-solving skills.

Get Tech-Savvy

Familiarise yourself with Microsoft Office applications and any relevant databases. Being comfortable with IT systems will not only help you in the interview but also in your day-to-day tasks if you land the job.

Licensing Officer – City of York Council
Institute of Licensing Ltd
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