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- Tasks: Process licensing applications and support community safety initiatives.
- Company: Join the award-winning Cheltenham Borough Council, a fair and inclusive employer.
- Benefits: Generous holiday, flexible working, excellent pension, and professional development opportunities.
- Why this job: Make a real impact in your community while enjoying a supportive work environment.
- Qualifications: Experience in licensing or public protection with strong communication skills.
- Other info: Be part of a friendly team dedicated to employee wellbeing and growth.
The predicted salary is between 29000 - 36000 £ per year.
Come and work for an award-winning organisation! We aim to be an employer of choice where everyone is treated fairly and feels valued and respected. We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance. Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.
About the Role
- Salary: £32,597–£34,434
- Location: Cheltenham
- Hours: 37 per week
Join our Licensing & Public Protection team and help keep Cheltenham safe, fair and thriving.
What you’ll do:
- Process and determine licensing applications
- Give clear advice to businesses, applicants and the public
- Support Licensing Committees and represent the council at meetings
- Keep accurate case records and ensure statutory deadlines are met
- Contribute to policy updates and community safety work
About you:
- Experience in licensing or public protection
- Great communication and organisational skills
- Confident working independently and with stakeholders
- Able to interpret policies and legislation
- Flexible, with occasional out of hours work
Be part of a friendly team making a real impact in Cheltenham.
What can we do for you:
- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS).
- A generous holiday entitlement of 26 days (pro rata) rising to 31 days (pro rata) after five years (excluding Bank Holidays).
- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours.
- A comprehensive programme of learning and development.
- Two days (pro rata) paid time off for volunteering.
- Enhanced maternity and paternity schemes.
- Access to free counselling services.
- Upon successful completion of your probation period, you will then have access to our Healthcare Cashback Plan.
- A cycle to work scheme.
- Low-cost town centre parking.
- A commitment to employee wellbeing.
Applications:
To apply for this position please click on “apply now” at the bottom of this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Cheltenham Borough Council.
The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
Licensing Officer – Cheltenham Borough Council employer: Institute of Licensing Ltd
Contact Detail:
Institute of Licensing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Licensing Officer – Cheltenham Borough Council
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Cheltenham Borough Council on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. This will help us demonstrate our knowledge and passion for making Cheltenham safe and thriving during the conversation.
✨Tip Number 3
Practice our communication skills! Since the role involves giving clear advice, we should rehearse common scenarios we might face as a Licensing Officer. This will boost our confidence and show we’re ready for the job.
✨Tip Number 4
Don’t forget to highlight our flexibility and willingness to work out of hours if needed. It’s a key part of the job, and showing we’re adaptable can really set us apart from other candidates!
We think you need these skills to ace Licensing Officer – Cheltenham Borough Council
Some tips for your application 🫡
Show Us Your Skills: When you're filling out your application, make sure to highlight your skills and experience that match the job description. We want to see how you can contribute to our Licensing & Public Protection team!
Be Personal: Don’t just list your qualifications; tell us why you want to work for Cheltenham Borough Council. Share what’s important to you and how you see yourself fitting into our friendly team.
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and structure your supporting statement well. We appreciate a straightforward approach that gets to the point!
Apply Through Our Website: Remember to apply through our website by clicking on 'apply now'. This ensures your application goes directly to us, making it easier for you and us to keep track of everything!
How to prepare for a job interview at Institute of Licensing Ltd
✨Know Your Licensing Stuff
Make sure you brush up on the key licensing laws and regulations relevant to Cheltenham. Familiarise yourself with the council's policies and any recent changes in legislation. This will show that you're not just interested in the role, but that you’re also proactive about understanding the field.
✨Showcase Your Communication Skills
As a Licensing Officer, you'll need to communicate clearly with various stakeholders. Prepare examples of how you've effectively communicated complex information in the past. Think about times when you’ve had to give advice or support to businesses or the public, and be ready to share those stories.
✨Demonstrate Organisational Skills
The role requires keeping accurate case records and meeting statutory deadlines. Bring examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will highlight your ability to handle the demands of the job.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to licensing and public protection. Practice responding to scenarios where you might need to make quick decisions or handle conflicts. This will help you demonstrate your problem-solving skills and your ability to work independently.