At a Glance
- Tasks: Process licensing applications and assist with driver training in a dynamic environment.
- Company: Join Stoke-on-Trent City Council, dedicated to improving local services and community wellbeing.
- Benefits: Enjoy competitive salary, hybrid working, and excellent professional development opportunities.
- Other info: We celebrate diversity and encourage applicants from all backgrounds.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Good communication skills and experience in a busy office environment.
Directorate: Housing, Regeneration and Operations
Section: City Compliance and Security
Location: The White House, Cromer Road, Northwood
Hours: 37 hours per week
Contract type: Fixed Term role available until 31st March 2028.
This advert is open to both internal and external applicants.
About us
We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on-Trent City Council is more than just a job; it's about making, protecting and improving the services for the local population, reducing inequalities and improving independence for the people who live and work in the city. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision. Stoke-on-Trent City Council's diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.
The Licensing Team sit within City Compliance and Security Team in Housing, Regeneration Operations. They are responsible for processing applications made in relation to the Licensing Act, Gambling Act, Taxi and Private Hire Licensing alongside others.
Key Responsibilities
- Check applications when they are submitted
- Verify accompanying documents such as Right to Work
- Process applications in required timescales
- Answer queries and questions, providing information as and when required
- Assist with new driver training and assessment
About You
- Have good communication and interpersonal skills
- Able to use a range of IT packages
- Knowledge of licensing issues
- Experience of working within a busy office environment
What we offer
- A competitive salary based on your skills, experience and talent
- Hybrid and flexible working options
- An excellent local authority benefits pension scheme
- Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes
Further information on our Rewards and Benefits can be found here.
Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:
- Right to Work in the UK
- Proof of address
- Satisfactory references
- Occupational Health Clearance
- Evidence of professional qualifications or registrations
- DBS check at the appropriate level (if applicable for the role)
Equality, Diversity and Inclusion
At Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don't meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.
Licensing Support Officer – City of Stoke on Trent in Stoke-on-Trent employer: Institute of Licensing Ltd
As a Commercial Licensing Officer with the Council in South London, you will be part of a dedicated team committed to enhancing community safety and resilience. The Council fosters a supportive work culture that prioritises employee development, offering opportunities for professional growth while ensuring a fair and safe trading environment for all citizens. With a focus on collaboration and public service, this role provides a meaningful chance to make a positive impact in the community.
Contact Details:
Institute of Licensing Ltd Recruitment Team
