At a Glance
- Tasks: Provide licensing advice, process applications, and handle complaints in a fast-paced environment.
- Company: Join Ashfield District Council's dynamic Licensing Team with a supportive culture.
- Benefits: Competitive salary, hybrid working, and opportunities for career growth.
- Other info: Flexible work location and a chance to build a lasting career.
- Why this job: Make a positive impact while developing your skills in a vital community role.
- Qualifications: Customer service experience preferred; willingness to learn is key.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for 3 people to join our Licensing Team (based at the Council Offices in Kirkby-in-Ashfield, Nottinghamshire but with the roles being hybrid ones meaning that you will also be able to work from home) for a period of 18 months, with consideration for the posts to potentially be extended or become permanent.
Ashfield is easily accessible by the A38 and M1, and by bus and by train, with Mansfield and Nottingham very close by.
The Licensing functions we cover relate to:
- Taxi Licensing
- Licensing Act 2003 (alcohol, entertainment and late night refreshment)
- Street Trading Consents
- Scrap Metal Dealers
- Charitable Collections
- Pavement Licences
- Gambling Act 2005
Your role will be to provide licensing related advice by way of email, telephone and on occasions face-to-face meetings with the general public, licence holders and a wide range of stakeholders; and to review and process applications and issue licences. You will also handle complaints about licence holders, carry out vetting checks of applicants and existing licence holders, and assist your colleagues in the Licensing Team with the general day-to-day activities of the Service.
Knowledge of licensing legislation or experience of working in a regulatory role would be desirable, however, experience of working in a busy customer service / administrative role would be helpful. If you do not have such experience, but you are willing to be trained, willing to learn, willing to take advice, willing to work hard, and are hungry to make a positive difference to your life and the lives of others, that is just as important to us, as we want to find the right people for our Team who can grow their talents and over time build a career with us.
Closing Date: 30th August 2026
Interview date: 14th September 2026
Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Licensing Technical Compliance Officer – Ashfield District Council in Knowsley employer: Institute of Licensing Ltd
Ashfield District Council is an excellent employer that values teamwork, personal growth, and community impact. With a hybrid working model, employees enjoy the flexibility of working from home while being part of a supportive team dedicated to making a positive difference in the community. The Council offers opportunities for professional development and encourages a culture of learning, making it an ideal place for those looking to build a rewarding career in public service.
Contact Details:
Institute of Licensing Ltd Recruitment Team
