Sales Ledger Clerk in Watford

At IGD, we’re proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us. That’s where you come in.

We’re looking for a Sales Ledger Clerk who will ensure that our sales invoices are raised efficiently and accurately, inputting into client portals where necessary. You will need to maintain the client information in the ledger to ensure it is accurate and up to date and also set up, manage and maintain our client portal accounts.

What you’ll do

• Raise sales invoices and credit notes in the finance system from orders placed on a separate CRM system, ensuring they are accurate and issued promptly.
• Check CRM order documentation is correct and complete and liaise internally or with client as needed.
• Enter invoice information onto client portal systems where relevant.
• Maintain client records on the sales ledger and ensure that there is consistency with the CRM System.
• Liaise with clients and deal with enquiries as needed.
• Manage Credit Card processing, refunds and records.
• Assist with credit control queries and debtor chasing.
• Undertake other duties from time to time as required to ensure the smooth operation of the team.

What we’re looking for

• Proven track record in sales invoicing and ledger administration.
• A thorough understanding of the sales cycle.
• Prior use of Microsoft Business Central preferable but not essential.
• Excellent eye for detail together with organisation and administrative skills.
• Excellent communication skills.
• Customer focused.
• Numerate.

The rewards

We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered and trusted to manage your time.

The location

We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from Central London.

Our behaviours

• We’re hungry for better
• We solve it together
• We make it happen
• We say what needs to be said

More about our people

We’re looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our clients and themselves. We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We welcome applications from diverse candidates. Please discuss any adjustments that you may require throughout the selection and assessment process.

More about IGD

We are a strategic insight foresight and learning organisation. Here to unite the industry and benefit society. We invest all our profit into Social Impact. We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. By providing evidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions that benefit their operations and contribute to the collective good of society.