IGD in Watford operates a hybrid model with home and office work. As a Customer Support Executive, you will assist customers with inquiries, resolve issues, process sales orders, and manage subscriptions.
You will maintain accurate CRM records, collaborate with client success, insights and marketing teams, and ensure a seamless, high‑quality customer experience. This role rewards accuracy, empathy, and proactive problem solving to build loyalty and support the company’s growth.
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Customer Success & Support Specialist (Hybrid) in Watford employer: Institute of Grocery Distribution
The Institute of Grocery Distribution is an exceptional employer that fosters a collaborative and mission-driven work culture, perfect for those looking to make a meaningful impact in the Food & FMCG sector. With opportunities for hybrid working, a comprehensive benefits package including a pension and bonus scheme, and a strong focus on employee growth and development, this role offers a rewarding career path for proactive communicators eager to drive B2B success.
Contact Details:
Institute of Grocery Distribution Recruitment Team
