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- Tasks: Manage front of house services and provide exceptional customer service to visitors and staff.
- Company: Prominent research institute in the UK with a focus on innovation.
- Benefits: Full-time position with opportunities for professional growth and development.
- Why this job: Join a dynamic team and make a difference in a busy, engaging environment.
- Qualifications: Experience in front of house services and strong communication skills required.
- Other info: Flexible approach and proactive attitude essential for smooth operations.
The predicted salary is between 24000 - 36000 £ per year.
A prominent research institute in the UK is looking for a full-time Receptionist to join their Facilities team. This role involves managing front of house services, providing exceptional customer service to visitors and staff, and overseeing various administration tasks, including cash and card transactions.
Ideal candidates will have relevant experience in front of house services, strong communication skills, and a flexible approach to work. The position requires a proactive attitude to ensure smooth operations within the busy environment.
Front Desk & Facilities Coordinator employer: Institute Of Development Studies
Contact Detail:
Institute Of Development Studies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Facilities Coordinator
✨Tip Number 1
Make sure to research the institute before your interview. Knowing their mission and values can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a visitor or colleague.
✨Tip Number 3
Be ready to demonstrate your organisational skills. You might be asked how you would handle multiple tasks at once, so have a few strategies in mind to showcase your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Front Desk & Facilities Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in front of house services. We want to see how you've provided exceptional customer service in the past, so share specific examples that showcase your skills!
Be Proactive in Your Approach: This role requires a proactive attitude, so let us know how you've taken initiative in previous roles. Whether it’s solving problems or improving processes, we love to see candidates who can think on their feet!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention the key responsibilities from the job description and how your experience aligns with them.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Institute Of Development Studies
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Front Desk & Facilities Coordinator. Familiarise yourself with front of house services and think about how your previous experience aligns with the tasks mentioned in the job description.
✨Showcase Your Customer Service Skills
Since this role is all about providing exceptional customer service, prepare examples from your past experiences where you went above and beyond for visitors or colleagues. Highlight your communication skills and how they helped resolve issues or enhance the visitor experience.
✨Demonstrate Proactivity
The job requires a proactive attitude, so be ready to discuss situations where you took initiative. Think of times when you identified a problem and implemented a solution without being asked. This will show that you can handle the busy environment effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team, the work culture, and the specific challenges the Facilities team faces. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
