At a Glance
- Tasks: Be the friendly face for students, providing support and guidance at our vibrant campuses.
- Company: Join SAE Institute, a global leader in creative media education.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Great opportunities for career growth and a chance to be part of a creative community.
- Why this job: Make a real difference in students' lives while working in a dynamic educational setting.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 28162 - 28162 £ per year.
Location: London. ICMP Kilburn and Queen's Park Campus. This role is onsite only.
Contract Type: Full-Time
Salary: Up to £28,162 per annum depending on experience
Closing Date: Wednesday 30th September 2026
Interview Dates: TBC
About Us
SAE Institute was founded in 1976 and is a globally operating higher education provider focused on creating a talent pipeline for the creative media industries. Our network of campuses spans over 28 countries on six continents with more than 40 campuses. SAE Institute in Europe is part of the AD Education group of companies, delivering industry-focused creative education to more than 30,000 students. SAE offers industry-focused Creative Media Degrees across eight subject areas - Audio, Content Creation & Online Marketing, Film, Game Art Animation, Games Programming, Music Business, Visual Effects, and Web Development.
ICMP (The Institute of Contemporary Music Performance) is a leading UK music school with campuses in London and in 2025 opening in Liverpool and Leeds. For over 35 years, ICMP has been at the forefront of contemporary music education, offering personalised, industry-focused training to help students thrive in the competitive music industry. ICMP delivers innovative undergraduate and postgraduate courses, including specialisations in Electronic Music Production, Live Event Management, and Music Marketing.
About the Role
As a Student Advisor at ICMP London you will be the welcoming and professional first point of contact for students, visitors and staff at our Kilburn and Queen's Park campuses. Providing clear, timely advice and support for a wide range of enquiries - whether in person, over the phone, or online - the Student Advisor role is key to ensuring that everyone is supported and receives the correct information, contributing to a positive student experience that aligns with ICMP's commitment to excellence.
Key Responsibilities:
- Deliver professional, welcoming reception support to applicants, students, visitors, and staff.
- Respond promptly and accurately to student enquiries via in-person, telephone, and email channels.
- Assess the complexity and urgency of enquiries and refer to appropriate teams or services.
- Support key student lifecycle events such as Enrolment, Induction, Open Days, and Graduation.
- Monitor and manage enquiries through email inboxes and Microsoft Teams to ensure timely responses.
- Assist with the training and support of Student Ambassadors in front desk duties.
- Complete required training including CAS, Health and Safety, First Aid, and Fire Marshal.
Note: ADE is an equal opportunities employer and welcomes applications from all sections of the community. ADE is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Attractive Benefits.
Student Advisor - AD Education employer: Institute of Contemporary Music Performance
The Institute of Contemporary Music Performance is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of London. With a strong commitment to employee development, we provide ample growth opportunities and support for professional advancement, making it an ideal place for those looking to make a meaningful impact in the education sector.
Contact Details:
Institute of Contemporary Music Performance Recruitment Team
