At a Glance
- Tasks: Provide hands-on technical support in creative learning environments and assist students and staff.
- Company: Join a leading network of creative education institutes with a vibrant culture.
- Benefits: Competitive salary, employee assistance programme, pension scheme, and discounts on master's programmes.
- Other info: Flexible hours, including evenings and weekends, with excellent career growth opportunities.
- Why this job: Shape the student experience and support creativity in a lively academic environment.
- Qualifications: Technical or creative qualification and customer-facing experience preferred.
The predicted salary is between 25664 - 25664 £ per year.
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields.
We are seeking a Campus Support Technician (CST) to join our Estates & Facilities team, providing high-quality front-line technical and operational support to students and staff across our dynamic, creative campus.
About the RoleThe CST role is central to ensuring students have a safe, supportive, and professionally run environment in which to learn and create. You will provide day-to-day assistance across teaching rooms, studios, performance spaces, and events, while also supporting the wider facilities team.
Front-Line Technical Support- Deliver helpful, professional first-line support to students across teaching rooms, studios, labs, and communal learning spaces.
- Assist lecturers during practical sessions and workshops, ensuring activities run smoothly and safely.
- Support student inductions, open days, equipment demonstrations, and practical sessions.
- Help prepare and maintain teaching and technical spaces so they’re ready for scheduled activity.
- Support equipment hire and loan services, including preparing, logging, maintaining, and organising technical gear.
- Help maintain asset records, barcoding, and condition monitoring.
- Identify equipment faults and assist with basic maintenance or reporting.
- Assist with daily building checks to maintain a safe, clean, and functional campus.
- Support minor maintenance tasks, room setups, and presentation standards.
- Contribute to Health & Safety compliance, including fire checks, incident reporting, and promoting safe working practices.
- Act as Fire Marshal / First Aider once trained.
- Support contractors on site and assist with basic IT troubleshooting for staff and students.
- Work collaboratively with academic teams, CST colleagues, facilities staff, and campus management.
- Maintain a professional, student-focused presence and contribute positively to team culture.
- Follow all organisational policies, procedures, and Health & Safety standards.
We’re searching for someone committed, proactive, and passionate about helping students thrive in a creative environment.
Qualifications & Training- A relevant technical, creative, or facilities-related qualification or practical experience (desirable).
- Willingness to undertake Fire Marshal, First Aid, and Health & Safety training.
- Experience in a customer-facing, technical, creative, or educational setting.
- Experience supporting practical sessions, events, or technical spaces is desirable.
- Experience in a creative or music-focused environment is highly advantageous.
- Confident communication and interpersonal skills.
- A practical, problem-solving approach and strong organisational ability.
- Ability to manage multiple priorities in a busy environment.
- Willingness to learn new systems, equipment, and procedures.
- Flexibility to support evening and weekend activity when required.
As a CST, you will play a key part in shaping the student experience—supporting creativity, facilitating learning, and ensuring our campus is a welcoming place to study and collaborate. This is an excellent opportunity for someone who enjoys variety, hands-on work, and engaging with students and staff in a lively academic environment.
How to ApplyIf you’re enthusiastic, technically minded, and committed to providing excellent support, we’d love to hear from you. Apply now and become part of our vibrant Leeds campus community.
The deadline for applications is on 07th May 2026.
To improve the diversity of our team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background.
Note: ADE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Employee Assistance Program, Auto-Enrolment Pension Scheme with Royal London, Cycle to Work Scheme, Discount for Masters Programmes + attractive benefits.
Campus Support Technician (CST) -AD Education Leeds employer: Institute of Contemporary Music Performance
Contact Detail:
Institute of Contemporary Music Performance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Support Technician (CST) -AD Education Leeds
✨Tip Number 1
Get to know the campus! Familiarise yourself with the facilities and technical spaces. This will not only help you feel more confident during your interview but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the CST role. It’s all about making connections!
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled challenges in previous roles. This is key for a hands-on position like the CST.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our creative community at AD Education.
We think you need these skills to ace Campus Support Technician (CST) -AD Education Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting creative learning environments shine through. We want to see how your passion aligns with our values at AD Education UK!
Tailor Your Experience: Make sure to highlight any relevant experience you have in technical or creative settings. We love seeing how your background can contribute to the Campus Support Technician role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Institute of Contemporary Music Performance
✨Know Your Stuff
Make sure you’re familiar with the technical aspects of the role. Brush up on your knowledge of equipment maintenance, health and safety protocols, and any relevant software or systems. This will show that you’re proactive and ready to hit the ground running.
✨Show Your People Skills
As a Campus Support Technician, you'll be interacting with students and staff regularly. Prepare examples of how you've successfully supported others in previous roles. Highlight your communication skills and your ability to work collaboratively in a team.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve tackled challenges in a technical or creative environment. Be ready to discuss how you approached these problems and what solutions you implemented. This will showcase your practical, problem-solving mindset.
✨Ask Thoughtful Questions
Prepare some questions about the campus culture, the team you'll be working with, and the types of projects you might support. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.