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- Tasks: Support the finance team by processing invoices and customer accounts efficiently.
- Company: Join Durham University, a leading institution committed to community and diversity.
- Benefits: Enjoy 27 days of annual leave, hybrid working, and discounts on various services.
- Why this job: Be part of a vibrant team that values your unique skills and promotes personal growth.
- Qualifications: Five GCSEs at Grade C or above, including English and Maths; customer service experience preferred.
- Other info: This role offers a dynamic work environment with opportunities for professional development.
The predicted salary is between 19700 - 20500 £ per year.
Join to apply for the Accounts Receivable Senior Assistant role at Institute for Medical Humanities, Durham University.
Finance Grade 3: - £23,751 - £24,570 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Working Arrangements: Hybrid working (Min 40% in the office)
Closing Date: 06-Jul-2025, 10:59:00 PM
Disclosure and Barring Service Requirement: Not Applicable.
INTERVIEWS ARE EXPECTED TO BE HELD ON WEDNESDAY 16TH JULY 2025.
The Accounts Receivable Senior Assistant is a role within the Finance Department which includes the transactional processing areas Accounts Payable, Accounts Receivable, Treasury & Cash Management and Capital Management as well as the Financial Accounting functions.
The Accounts Receivable Senior Assistant will report to the Accounts Receivable Assistant Manager. This is a business facing function supporting the organisation as a whole and at all levels with respect to Accounts Receivable. The tasks associated with the role include:
- Processing of internal and external invoicing in a timely manner
- Processing of receipts to customer accounts in a timely manner
- Apply unapplied receipts in a timely manner
- Assist all student help desk services, emails, webpages etc.
- Provide a responsive and proactive support service for stakeholders
- Ensuring the Universities regulations and policies are adhered to whilst dealing with student and Commercial customer accounts
- Support the maintenance of Customer accounts within the Accounts Receivable ledger
- Providing information for the support of Management Information packs
- Provision of face to face various services relating to students
- Assist in the maintenance of Accounts Receivable SharePoint site
- Maintain and update the team Standard Operating Procedures to ensure they reflect current practices
- Assist with direct debit collection services
- Process adjustments to charges arising for a variety of reasons with prior approval
- Any other duties associated with the post
This is a hybrid role so will involve a minimum of 40% (2 days) in the office each week.
From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me.
A competitive salary is only one part of the many fantastic benefits you will receive if you join the University:
- 27 Days annual leave per year (in addition to 8 public holidays and 4 customary days per year), a total of 39 days.
- Parking across campus, a cycle to work scheme, and discounts with local bus and train companies.
- Discounts via our benefits portal including money off at supermarkets, high street retailers, IT products, cinema, and days out at various attractions.
- On-site nursery is available plus access to holiday camps for children aged 5-16.
- Support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
- Family friendly policies, including maternity and adoption leave.
- Generous pension schemes.
To be considered for this role, here are the skills/experience we’re looking for:
- Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience.
- Experience of working in a team delivering customer focused administrative services or having relevant qualifications for the role.
- Good spoken and written communication skills.
- Good digital skills including experience in using digital devices and apps.
- Committed to training/continuing professional development.
To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.
Submitting your application: We prefer to receive applications online. Required documents include a CV and a covering letter which shows examples of how you meet all of the criteria within the Person Specification.
If you would like to have a chat or ask any questions about the role, Angela Shelton would be happy to speak to you. She can be contacted via email at a.m.shelton@durham.ac.uk.
Accounts Receivable Senior Assistant employer: Institute for Medical Humanities, Durham University
Contact Detail:
Institute for Medical Humanities, Durham University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Senior Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Accounts Receivable Senior Assistant role. Understanding the key tasks, such as processing invoices and managing customer accounts, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with current or former employees of Durham University, especially those in finance roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss your experience with digital tools and software relevant to the role. Highlighting your proficiency in Microsoft 365 applications and any other financial software will show that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your commitment to equality, diversity, and inclusion, as these values are important to Durham University. Be ready to share examples of how you've contributed to a positive and inclusive work environment in your previous roles.
We think you need these skills to ace Accounts Receivable Senior Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description for the Accounts Receivable Senior Assistant role. Focus on your customer service experience, administrative skills, and any financial knowledge you possess.
Craft a Compelling Cover Letter: In your cover letter, clearly demonstrate how you meet the essential criteria outlined in the person specification. Use specific examples from your past experiences to showcase your problem-solving abilities and teamwork skills.
Highlight Relevant Qualifications: Ensure you mention your qualifications, especially your GCSEs in English Language and Mathematics, as these are essential for the role. If you have any additional certifications or training related to finance or administration, include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an accounts receivable position.
How to prepare for a job interview at Institute for Medical Humanities, Durham University
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Accounts Receivable Senior Assistant. Be prepared to discuss how your skills and experiences align with these tasks, such as processing invoices and managing customer accounts.
✨Showcase Your Communication Skills
Since this role involves providing support to various stakeholders, it's essential to demonstrate your strong spoken and written communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Highlight Teamwork Experience
The job requires collaboration with colleagues and other departments. Be ready to share specific instances where you've worked successfully in a team, highlighting your ability to cooperate and achieve shared objectives.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle straightforward issues. Think of scenarios from your past work experience where you resolved challenges or provided guidance, and be ready to discuss these in detail.
