Queen Margaret University is seeking a Helpdesk Adviser to join The Helpdesk, based in the Learning Resource Centre. You will be the first point of contact for Campus Services enquiries, including IT, the Library, Estates & Facilities and Accommodation, resolving issues at the first point of contact where possible.
The role requires excellent communication skills, a customer-focused approach and the ability to work on a rota across full-time hours.
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Helpdesk Advisor, Campus Services — IT & Facilities employer: Institute for Global Health and Development
As a Lead Administrator at the Learning Enhancement and Academic Development Centre, you will thrive in a supportive and inclusive environment that values collaboration and innovation. With opportunities for professional growth and skill development, you will play a vital role in enhancing the academic experience for students and staff alike. Our flexible work culture and commitment to meaningful projects make this an excellent place to build your career.
Contact Details:
Institute for Global Health and Development Recruitment Team
