At a Glance
- Tasks: Ensure campus safety, support students, and assist with events in a dynamic environment.
- Company: Join Queen Margaret University, a supportive and inclusive workplace.
- Benefits: Competitive salary, flexible shifts, and training opportunities.
- Other info: Flexible shift patterns with excellent career development prospects.
- Why this job: Be a vital part of campus life, making a real difference for students and staff.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 29541 - 33670 £ per year.
We are recruiting Campus Safety and Support Officers to join our Campus Services team and help deliver a safe, welcoming and well supported campus for students, staff and visitors.
Responsibilities
- This is a visible, frontline role combining safety, security, customer support and practical facilities assistance.
- As an ambassador for the University, you will provide a reassuring presence across campus, supporting the control room, undertaking patrols, responding to incidents and welfare concerns, and acting as a first responder in line with University procedures.
- The role is varied and hands on. You will carry out day‑to‑day operational tasks such as porterage, room set‑ups, furniture moves, mail and parcel handling, parking activity and supporting campus presentation.
- You will also assist with events and out‑of‑hour activity, helping ensure the smooth running of the campus estate.
- You will be confident dealing with a wide range of situations, including those that may be sensitive or challenging, and able to exercise sound judgement in a calm and professional manner.
- Strong communication and interpersonal skills are essential, along with the ability to produce clear and accurate written reports.
- Good IT skills are also required, as the role involves regular use of control room systems and computer‑based service platforms.
- A flexible and practical approach is important. A positive attitude and willingness to support colleagues across the wider team will be key to success in this role.
Shift Pattern
The role holder will work 12 hour shifts on a four shifts on, four days off rota, alternating between day shifts 06:00 to 18:00 and night shifts 18:00 to 06:00. Flexibility is required to attend mandatory training, which may occasionally take place outside the normal shift pattern.
Licensing
An SIA licence is not required to apply, but you will be expected to obtain one as part of the role. Training and support will be provided.
EEO Statements
Queen Margaret University is committed to equality of opportunity for all by providing a supportive, flexible and inclusive working environment, and we welcome applicants from diverse backgrounds. We are proud to hold an Athena SWAN Bronze Award which recognises the advancement of gender equality at QMU. We are a Disability Confident Employer; should you require any specific arrangements during the recruitment process please contact Human Resources on recruitment@qmu.ac.uk.
Campus Safety & Support Officer employer: Institute for Global Health and Development
Queen Margaret University is an exceptional employer, offering a supportive and inclusive work environment that prioritises the well-being of its staff. As a Campus Safety & Support Officer, you will enjoy a dynamic role with opportunities for professional growth, while contributing to a safe and welcoming campus for students and visitors. The university's commitment to equality and diversity, alongside its recognition as a Disability Confident Employer, makes it a rewarding place to build your career.
Contact Details:
Institute for Global Health and Development Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Safety & Support Officer
✨Tip Number 1
Get to know the campus! Familiarise yourself with the layout and key areas where you’ll be working. This will not only help you feel more confident during your interviews but also show that you’re genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with students and staff, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show your problem-solving skills! Think of examples from your past experiences where you’ve had to deal with challenging situations. Be ready to share these stories during your interview to highlight your ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up in the Campus Services team.
We think you need these skills to ace Campus Safety & Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Campus Safety & Support Officer role. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t forget to demonstrate your ability to write clearly and accurately in your application. We love seeing candidates who can express themselves well!
Highlight Relevant Experience:Whether it’s previous roles in safety, customer support, or event management, make sure to showcase any relevant experience. We’re looking for those hands-on skills that will help us keep the campus safe and welcoming.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Institute for Global Health and Development
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Campus Safety & Support Officer. Familiarise yourself with the key tasks like patrols, incident response, and customer support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is essential for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you had to deal with sensitive issues or provide support to others. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss how you handle challenging situations. Think of specific examples where you exercised sound judgement under pressure. This could involve responding to incidents or managing difficult interactions. Highlighting your calm and professional approach will resonate well with the interviewers.
✨Emphasise Your Team Spirit
This role requires a positive attitude and a willingness to support colleagues. Prepare to talk about times when you've worked collaboratively in a team setting. Show that you value teamwork and are flexible in your approach, as this will align with the university's commitment to a supportive working environment.
