At a Glance
- Tasks: Provide friendly support for IT, library, and accommodation queries at the campus helpdesk.
- Company: Join Queen Margaret University, a vibrant institution in Edinburgh.
- Benefits: Competitive salary, flexible hours, and opportunities for career progression.
- Other info: Part-time role with a supportive team and a dynamic work environment.
- Why this job: Be the first point of contact and make a difference in students' experiences.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 13905 - 16995 £ per year.
Queen Margaret University is seeking a Helpdesk Adviser to join the Campus Services Helpdesk at the Learning Resource Centre in Edinburgh.
The role focuses on delivering a first point of contact and ensuring courteous, efficient support for IT, library, estates, and accommodation queries.
The post is Grade 4 (£25,249–£28,778 pro rata with progression to £31,236), 20.5 hours per week (0.57 FTE), and open-ended.
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Campus Helpdesk Advisor (Part-Time) employer: Institute for Global Health and Development
The Institute for Global Health and Development in Edinburgh is an exceptional employer, offering a dynamic work culture that prioritises diversity and equality of opportunity. Employees benefit from professional growth through continuous learning and development opportunities, while contributing to impactful governance and data protection initiatives that shape global health policies.
Contact Details:
Institute for Global Health and Development Recruitment Team
