At a Glance
- Tasks: Lead global customer operations and enhance member experience with innovative strategies.
- Company: The Institute and Faculty of Actuaries, a leader in actuarial excellence.
- Benefits: Competitive salary of £90,060, inclusive culture, and emphasis on diversity.
- Other info: Hybrid role with opportunities for professional growth and development.
- Why this job: Shape the future of member success in a dynamic, impactful role.
- Qualifications: Visionary leadership, strong collaboration skills, and commitment to ethics.
The predicted salary is between 60000 - 75000 £ per year.
The Institute and Faculty of Actuaries is seeking a Director of Member and Customer Success to spearhead global customer operations and shape the member experience.
This hybrid role demands a visionary leader passionate about service quality.
The ideal candidate will possess a delivery mindset, exceptional collaboration skills, and a commitment to professional ethics.
A competitive salary of £90,060 is offered, along with an inclusive culture emphasizing diversity and respect.
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Contact Details:
Institute and Faculty of Actuaries Recruitment Team
We think you need these skills to ace Global Director, Member & Customer Success in London
Leadership
Customer Operations Management
Service Quality
Collaboration Skills
Delivery Mindset
Professional Ethics
Visionary Thinking
