Key Account Manager - Strategic Enterprise Solutions
Key Account Manager - Strategic Enterprise Solutions

Key Account Manager - Strategic Enterprise Solutions

Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage key relationships and lead strategic initiatives with major dental partners.
  • Company: Join Straumann, a leader in dental solutions, committed to innovation and excellence.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant company culture.
  • Why this job: Be part of impactful projects that shape the future of dental care and build lasting partnerships.
  • Qualifications: Experience in managing strategic accounts; strong communication and project management skills required.
  • Other info: Ideal for those passionate about healthcare and looking to make a difference in the industry.

The predicted salary is between 43200 - 72000 £ per year.

Key Responsibilities

Strategic Relationship Management

  • Own the end-to-end relationship with one of Straumann’s most strategic DSO partners.
  • Act as the main point of contact for senior stakeholders within the customer organisation, including C-suite executives, operational leaders, and clinical influencers.
  • Build a deep understanding of the customer’s strategy, challenges, and goals – and position Straumann as a trusted, long-term partner.
  • Navigate challenging conversations and find mutually beneficial solutions in high-pressure scenarios.

Programme & Project Management

  • Lead the planning, execution, and tracking of key joint initiatives, pilots, and implementations across the DSO network.
  • Coordinate internal Straumann teams (sales, marketing, clinical, operations, digital solutions) to ensure timely delivery of projects and outcomes.
  • Monitor key KPIs, report progress, and adapt plans to ensure alignment with customer and business objectives.

Account Development & Commercial Growth

  • Identify and develop commercial opportunities within the existing account – including new site rollouts, adoption of digital workflows, training programmes, and portfolio expansion.
  • Build strategic account plans with clear goals, timelines, and revenue targets, and drive execution across all levels.
  • Leverage data and insights to shape proposals and influence decision-making at customer level.

Cross-functional Collaboration

  • Act as the internal voice of the customer, advocating for their needs while ensuring alignment with Straumann’s strategic direction.
  • Influence and collaborate with internal stakeholders to remove obstacles, secure resources, and drive account success.
  • Facilitate regular governance meetings with internal and external stakeholders to maintain momentum and alignment.
  • Market & Industry Intelligence
  • Stay informed about the DSO and dental markets, including competitor activity, regulatory developments, and technology trends.
  • Use market insights to anticipate customer needs and shape strategic proposals that differentiate Straumann from competitors.

Qualifications & Experience

  • Experience: Proven track record managing complex, strategic accounts in healthcare, medtech, pharma, or the dental industry. Experience working with or within DSOs is highly desirable.
  • Stakeholder Management: Exceptional interpersonal and communication skills, with a demonstrated ability to influence senior stakeholders and navigate organisational complexity.
  • Project Management: Strong organisational and programme management skills. Experience leading multi-stakeholder initiatives and delivering measurable outcomes.
  • Commercial Acumen: Able to drive commercial outcomes while maintaining strategic relationship value.
  • Technical Literacy: Comfortable with digital health solutions, practice management systems, and workflows; able to translate technical concepts into business benefits.
  • Education: Bachelor\’s degree in Business, Healthcare, or a related field. Postgraduate education or professional qualifications are a plus.

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Key Account Manager - Strategic Enterprise Solutions employer: Institut Straumann AG

At Straumann, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Key Account Managers enjoy unparalleled opportunities for professional growth, supported by comprehensive training programmes and a commitment to employee development. Located in a vibrant industry hub, our team members benefit from engaging with top-tier clients and contributing to meaningful advancements in healthcare.
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Contact Detail:

Institut Straumann AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager - Strategic Enterprise Solutions

✨Tip Number 1

Familiarise yourself with the dental and DSO markets. Understanding the latest trends, competitor activities, and regulatory changes will help you engage in informed discussions with potential employers and demonstrate your industry knowledge.

✨Tip Number 2

Network strategically with professionals in the healthcare and dental sectors. Attend industry events, webinars, or conferences to connect with key stakeholders and learn about opportunities that may not be advertised publicly.

✨Tip Number 3

Prepare to showcase your project management skills by discussing specific examples of successful initiatives you've led. Highlight how you coordinated teams and achieved measurable outcomes, as this is crucial for the Key Account Manager role.

✨Tip Number 4

Develop a strong understanding of digital health solutions and practice management systems. Being able to articulate how these technologies can benefit clients will set you apart from other candidates and align with the technical literacy required for the position.

We think you need these skills to ace Key Account Manager - Strategic Enterprise Solutions

Strategic Relationship Management
Stakeholder Engagement
Interpersonal Communication
Project Management
Programme Coordination
Commercial Acumen
Data Analysis and Insights
Negotiation Skills
Problem-Solving Skills
Market Intelligence
Technical Literacy in Digital Health Solutions
Cross-Functional Collaboration
Adaptability in High-Pressure Scenarios
Governance Meeting Facilitation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in managing strategic accounts, particularly in healthcare or dental industries. Use specific examples that demonstrate your ability to influence senior stakeholders and manage complex projects.

Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the key responsibilities of the role. Emphasise your experience with DSO partners and your understanding of their challenges and goals. Show enthusiasm for the opportunity to position Straumann as a trusted partner.

Highlight Project Management Skills: Detail your project management experience, especially in leading multi-stakeholder initiatives. Provide examples of how you have successfully coordinated teams and delivered measurable outcomes, which is crucial for this role.

Showcase Market Knowledge: Demonstrate your understanding of the DSO and dental markets in your application. Mention any insights you have about competitor activity or technology trends, and how you can leverage this knowledge to anticipate customer needs and shape strategic proposals.

How to prepare for a job interview at Institut Straumann AG

✨Understand the Company and Its Market

Before your interview, make sure to research Straumann thoroughly. Understand their position in the dental industry, their key competitors, and recent developments. This knowledge will help you demonstrate your interest and ability to contribute to their strategic goals.

✨Prepare for Stakeholder Scenarios

Given the role's focus on managing relationships with senior stakeholders, prepare for questions that assess your experience in navigating complex conversations. Think of examples where you've successfully influenced decision-makers or resolved conflicts, and be ready to discuss these in detail.

✨Showcase Your Project Management Skills

Be prepared to discuss your project management experience, especially in leading multi-stakeholder initiatives. Highlight specific projects where you coordinated teams and delivered measurable outcomes, as this aligns closely with the responsibilities of the role.

✨Demonstrate Commercial Acumen

The role requires a strong understanding of commercial opportunities. Prepare to discuss how you've identified and developed new business opportunities in previous roles. Use data and insights to illustrate your ability to drive growth while maintaining strategic relationships.

Key Account Manager - Strategic Enterprise Solutions
Institut Straumann AG
I
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