At a Glance
- Tasks: Deliver engaging training experiences to franchisees using innovative platforms and tools.
- Company: Join a global business consulting firm focused on efficiency and transformation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive and collaborative team.
- Why this job: Make a real impact by empowering others with essential skills and knowledge.
- Qualifications: Experience in virtual training, strong analytical skills, and excellent communication.
The predicted salary is between 35000 - 40000 £ per year.
Instinct is working with a global business consulting firm, helping organisations reduce operating costs, improve supplier contracts, analyse spending, and identify efficiency savings across areas such as procurement, logistics, telecoms, facilities management, IT, and other business expenses.
They are looking for a Technical Trainer to join the team and play a key role in delivering engaging, effective learning experiences across our global franchise network. This is an exciting opportunity to work at the intersection of training, technology, and business transformation. You'll help franchisees around the world develop the skills and knowledge they need to successfully use their systems, tools, and processes—particularly their bespoke business platform.
You’ll be delivering live virtual training, maintaining our LMS, building eLearning content, and playing a key role in the rollout of the tool that brings CRM, project management, and data analysis and reporting into a single system.
Key Responsibilities- Deliver training across virtual, in-person, and blended formats to franchisees
- Adapt delivery style to suit varied audiences - from new franchisees to experienced business owners
- Take ownership of training delivery for their bespoke platform, combining CRM, project management, and data analysis and reporting
- Translate complex system functionality into clear, practical learning for non-technical users
- Work closely with IT and product teams to stay current on platform developments and reflect these in training materials
- Manage and maintain the LMS (iSpring), including course uploads, user management, and reporting
- Build and update eLearning content using Easygenerator
- Create step-by-step how-to guides using Scribe
- Track training completion, engagement, and outcomes across the franchisee network
- Produce clear, accurate reports for internal stakeholders using Excel and LMS data
- Identify gaps in training coverage and recommend solutions
- Liaise between technical teams (IT, product) and training audiences to ensure content is accurate and accessible
- Experience delivering virtual training or digital learning in a business environment
- Strong analytical mindset - comfortable working with data, spreadsheets, and drawing insight from numbers
- Ability to translate technical information into clear, non-technical language
- Excellent communicator - able to explain things simply and clearly to audiences with varying levels of English fluency
- Organised and self-directed, able to manage multiple workstreams without close supervision
- Proficient in Excel (data analysis, not just formatting)
- Experience with an LMS platform (iSpring experience a plus)
- Experience in data and statistical analysis
- Familiarity with eLearning authoring tools (Easygenerator or similar)
- Experience using Scribe or similar tools to create process guides and how-tos
- Experience in a franchise, consultancy, or multi-site business environment
- Background in supporting software rollouts or system implementation training
- A training qualification (such as AET/PTLLS or equivalent) or a relevant degree
If you are interested, please apply with an updated CV and/or reach out to.
Technical Trainer in Liverpool employer: Instinct Resourcing
Instinct is an exceptional employer, offering a dynamic work environment in Kent where innovation meets professional growth. As a Technical Trainer, you'll benefit from a collaborative culture that values continuous learning and development, with opportunities to engage in cutting-edge training methodologies and technology. The company prioritises employee well-being and provides a supportive framework for career advancement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Trainer in Liverpool
✨Dive into Digital Learning Communities
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Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Instinct Resourcing looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
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✨Apply Directly Via Company Websites
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We think you need these skills to ace Technical Trainer in Liverpool
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Instinct Resourcing, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Instinct Resourcing and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Instinct Resourcing
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Instinct Resourcing might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Instinct Resourcing.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.