At a Glance
- Tasks: Support the migration to Blackthorn, configure the platform, and provide training.
- Company: Prestigious London-based University with a focus on innovation.
- Benefits: Competitive day rate, remote work, and hands-on experience.
- Other info: Fast-paced environment with evolving requirements and excellent growth potential.
- Why this job: Play a key role in a critical project and enhance your skills.
- Qualifications: Experience with Blackthorn implementation and strong troubleshooting skills.
The predicted salary is between 50000 - 60000 £ per year.
We are working with a London based University, who is looking to appoint an experienced Blackthorn Implementation Consultant to support the migration from its existing event-booking platform to Blackthorn within Salesforce. This role will involve hands-on implementation and configuration, rather than development. Blackthorn will be deployed as an off-the-shelf solution, with the successful consultant responsible for configuring the platform, supporting data migration, resolving implementation issues and ensuring the system is fully operational within the 6 weeks.
Working closely with the internal team, you will also provide training, documentation and knowledge transfer to ensure they are confident managing the platform independently following launch.
Responsibilities- Support the transition from the existing event-booking platform to Blackthorn Events
- Configure and build out Blackthorn's standard functionality within Salesforce
- Set up events, booking journeys, surveys and platform branding
- Support the migration of existing event and booking data
- Troubleshoot configuration issues and provide practical implementation solutions
- Advise stakeholders on Blackthorn best practice and platform capabilities
- Support system testing, user acceptance testing and launch readiness
- Deliver training sessions covering both front-end and back-end administration
- Produce user documentation and screen-recorded training materials
- Provide hands-on support throughout the six-week implementation programme
- Demonstrable experience implementing and configuring Blackthorn
- Strong understanding of Blackthorn administration and back-end functionality
- Experience working with Blackthorn within a Salesforce environment
- Previous experience migrating from another event management or booking platform
- Experience supporting data migration, testing and system go-live activities
- Excellent troubleshooting and problem-solving skills
- Experience training and supporting non-technical users
- Ability to produce clear documentation and video-based user guidance
- Comfortable working autonomously within a fast-paced implementation project where requirements may evolve
This is an excellent opportunity to play a key role in delivering a business-critical project, within a prestigious London based University. If you are interested, please apply with an updated CV and/or reach out to ben.forrester@instinct.co.uk
Blackthorn Implementation Consultant employer: Instinct Resourcing
Instinct Resourcing is an excellent employer that values innovation and professional growth, offering a supportive remote work culture that empowers employees to excel in their roles. With a focus on collaboration and continuous learning, team members have access to extensive training resources and opportunities for career advancement, making it an ideal environment for those looking to make a meaningful impact in the insurance sector.
