At a Glance
- Tasks: Identify and implement AI solutions to improve processes in a dynamic environment.
- Company: Join Instem, a leader in life sciences technology with a collaborative culture.
- Benefits: Enjoy flexible working, competitive salary, healthcare, and continuous development opportunities.
- Other info: Work in a friendly team with excellent career growth potential.
- Why this job: Be a pioneer in AI improvement and make a real impact in drug discovery.
- Qualifications: Hands-on experience in building AI solutions and strong facilitation skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Stone, Staffordshire (Hybrid working, 2 days a week in our Stone Office)
Status: Permanent
Package: Competitive Salary, Flexible Working, Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave + Public Holidays + Buy and Sell Scheme, Life Insurance, Referral Scheme, Employee Assistance Program, Benefits Hub.
At Instem, you’ll empower pharmaceutical companies, CROs, government agencies, academic institutions, by providing cutting‑edge SaaS solutions and consultancy services designed to help researchers make discoveries, and to accelerate and advance their research programs. You’ll work with technology that supports over 50% of global drug discovery and is trusted by leading pharmaceutical, biotech and CRO organisations worldwide.
This role picks up from improvement opportunities identified through the TOM Programme and drives them from prioritisation through to built solution and sustained adoption. A business‑facing role sitting within the Architecture Practice, working at the intersection of continuous improvement and hands‑on AI delivery. This person partners with business functions across Instem to identify process improvement opportunities, then designs and builds the AI‑powered agents, workflows, and reusable components that make those improvements real.
You’ll be part of a friendly, solutions‑focused environment within a global business of over 400 people. Here, you’ll experience a high‑performance culture balanced with genuine flexibility - we trust you to take ownership, deliver meaningful results, and work in a way that suits you. You’ll be encouraged to grow, share your ideas, and make a real impact. We’re passionate about creating a place where you can develop your skills, contribute confidently, and succeed in your career.
What You’ll Be Doing
- Opportunity Identification & Prioritisation: Work with business teams to translate process improvement opportunities from the TOM Programme into a prioritised pipeline of AI‑enabled initiatives. Facilitate working sessions with function teams to identify where AI, automation, or smarter tooling could reduce effort, eliminate repetition, or improve outputs. Prioritise opportunities by value, feasibility, and readiness, and maintain visibility of the improvement pipeline across functions.
- AI Solution Design & Build: Design and build AI‑powered workflows and automations that address identified improvement opportunities – constructing production‑ready solutions, not one‑off demonstrations. Build and deploy AI agents using Instem's agentic ecosystem (e.g., Cowork, Claude Code, MCP servers, skills, and plugins) combining and extending components to meet each function's needs. Develop reusable skills, prompt libraries, and agentic components that build a shared toolkit across the organisation. Own end‑to‑end solution delivery: design, build, test, iterate, and hand over – with a clear definition of done for each initiative.
- AI Capability Championing & Enablement: Act as Instem's internal authority on getting the most from AI tooling – proactively identifying where teams are underutilising platform capabilities and demonstrating what is possible. Champion advanced use of AI platforms: introduce functionality teams may not be aware of, and build worked examples and reference patterns for others to follow. Run targeted, practical enablement sessions tailored to each team's specific tools and workflows – not generic AI training. Stay current with AI tooling developments and identify where emerging capabilities create new improvement opportunities.
- Adoption, Governance & Standards: Support teams through adoption of new workflows – acting as an embedded partner, producing handover documentation and runbooks, and iterating where adoption falls short. Ensure all solutions are designed and operated in accordance with Instem's AI usage policies, data handling standards, and Quality Management System. Work within the Architecture engagement model for agents and automations; engage Architecture review where required and contribute outputs back to the practice. Flag data, security, and compliance risks early and route them through the appropriate channels.
What We’re Looking For
- Demonstrable, hands‑on experience building AI agents, automated workflows, and AI‑powered solutions in a professional context – constructing and deploying working solutions, not just using AI tools.
- Practical proficiency with agent build platforms (e.g., Cowork, Claude Code, MCP servers, skills and plugins) or demonstrable ability to ramp quickly on Instem's agentic ecosystem.
- Experience identifying and scoping process improvement opportunities through structured discovery with business teams.
- Hands‑on experience with no/low‑code automation tools (e.g. Power Automate, Make, Zapier) in addition to AI‑specific build tooling.
- Ability to produce reusable components – prompt libraries, skills, workflow templates, and patterns others can adopt and extend.
- Strong facilitation skills – able to run working sessions with non‑technical teams and surface genuine insight.
- Strong written communication – user guides, runbooks, adoption materials, and build documentation.
- Awareness of AI governance and data handling considerations in a regulated enterprise environment.
- Bachelor's degree in a relevant discipline, or equivalent practical experience.
- Experience in a regulated industry – life sciences, healthtech, or GxP environments.
- Familiarity with process improvement methodologies (e.g. Lean, Six Sigma, BPM) or process modelling notation (BPMN).
- Experience with Microsoft 365 Copilot, Power Platform, or comparable enterprise AI tooling.
- Proficiency in Python or TypeScript – useful for extending solutions where no‑code tooling falls short.
- Background in change management or organisational enablement.
- Knowledge of Instem's Quality Management System and its application to this role.
What We Offer
- We invest in you because you’re at the heart of our success.
- Depending on your location, you’ll have access to a range of benefits, including: Comprehensive Healthcare (Medical, dental, vision, life, and more), Comprehensive wellbeing and support initiatives, Clear career pathways to support you with getting to the next level, Pro‑rated and immediate vacation days, Continuous training and development.
Ready to Make a Difference? Join a team that values your perspective and supports your growth, while helping shape the future of life sciences. Apply now - we’d love to hear from you, and our Talent team will be in touch.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
AI Improvement Specialist in Stone employer: Instem
At Instem, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work culture that fosters innovation and personal growth. As an AI Improvement Specialist, you'll enjoy flexible working arrangements, competitive benefits, and the opportunity to make a significant impact in the life sciences sector while collaborating with a talented team in our Stone office. We are committed to your development, providing clear career pathways and continuous training to help you thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land AI Improvement Specialist in Stone
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Instem. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Instem.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Instem. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Instem is looking for. A tailored application can really make you stand out!
We think you need these skills to ace AI Improvement Specialist in Stone
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Instem!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Instem that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Instem!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Instem, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Instem
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Instem that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Instem’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
