Instem in Stone, Staffordshire seeks a Support Analyst to provide first‑level application and technical support for the deployed SaaS platform, ensuring timely incident resolution and clear client communication.
You will document investigations, work with cross-functional teams, and uphold the company’s quality management standards while enjoying hybrid working and a comprehensive benefits package.
Hybrid SaaS Support Analyst – Life Sciences Tech employer: Instem
At Instem, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment in Stone, Staffordshire. Our hybrid working model promotes flexibility, while our commitment to employee development ensures that you can grow both personally and technically within a high-performance culture. With competitive benefits including private medical options, generous leave, and a focus on work-life balance, you'll find meaningful opportunities to make an impact in the life sciences sector.
