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- Tasks: Support internal users, manage accounts, and perform system checks.
- Company: Instem is a global leader in bespoke software solutions for drug discovery.
- Benefits: Enjoy flexible working, private medical options, 25 days leave, and a supportive environment.
- Why this job: Join a family-like culture where your contributions help save lives through technology.
- Qualifications: Knowledge of Microsoft Azure and effective communication skills are essential.
- Other info: This is an entry-level, full-time role with opportunities for personal and technical development.
The predicted salary is between 28800 - 43200 £ per year.
Location: Stone, Staffordshire (Hybrid working, 2 days in our Stone office)
Status: Permanent, Full Time
Package: Competitive Salary, Flexible Working (with one-off allowance and 2 Days in the office), Development & Opportunity (Personal & Technical), Private Medical (Optical & Dental options), Matching Contributory Pension, 25 Days Leave + Public Holidays + Buy and Sell Scheme, Life Insurance, Referral Scheme, Employee Assistance Program, Benefits Hub.
Why are we hiring an Associate Systems Administrator? We’re on the lookout for an Associate Systems Administrator as we continue to grow. The IS Associate Systems Administrator is responsible for providing support to internal customers and following requests through to resolution. They are also required to perform regular systems checks and take part in IS Projects as assigned by IS Management.
Who’s Instem? Well, we’re a global provider of bespoke industry-leading software solutions and services, which facilitate the pre-clinical, and clinical phases of the drug discovery process. We have over fifteen products in our portfolio, used by over 700 pharmaceutical clients (including all the top 20!). Instem is a unique, solutions-based organisation. We’ve doubled in size over the last 3 years through new business and product enhancement, but also via acquisition. Our 5-year growth plan is progressive, and we need you to help us reach that next level!
What’s the culture/environment like? For a global business of over 300 staff, we very much have a family feel. You’ll be part of a friendly, communal, solution-based, flexible environment, where you’ll feel empowered, valued and accountable. We’ll invest in you as a person and encourage you to take part in companywide workshops for wellbeing, mental health, critical conversations, and strengths.
What are you responsible for?
- Responding to requests for assistance from internal users (both local and remote) ensuring problems are resolved quickly and efficiently.
- Manage user account creation, management, and removal.
- Prepare and supply equipment to internal users.
- Carry out regular maintenance checks on infrastructure and software systems.
- Work on infrastructure projects with other team members to meet project goals and timelines.
- Work towards taking responsibility for either geographic or entire functional aspects of our infrastructure.
- Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently.
Skills, Knowledge & Experience:
- Knowledge of Microsoft Azure framework
- Knowledge of specialist operating systems, packages and services
- Familiarity with relevant technical information resources
- Relevant qualifications/certification
- Effective communication skills combined with an empathetic personality
- Ability to work effectively within a team and independently to ensure efficient problem resolution and project execution
- Enthusiasm to develop a career in an internal user support role
Daily, millions of lives are improved by the Instem technologies and services that have been deployed by our clients. This is a fantastic opportunity for you to help save and prolong people’s lives, by doing what you do best!
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Associate Systems Administrator employer: Instem
Contact Detail:
Instem Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Systems Administrator
✨Tip Number 1
Familiarise yourself with the Microsoft Azure framework, as it's a key requirement for the Associate Systems Administrator role. Consider exploring online resources or tutorials to deepen your understanding and demonstrate your knowledge during any discussions.
✨Tip Number 2
Showcase your communication skills by preparing to discuss how you've effectively resolved user issues in the past. Think of specific examples where your empathetic approach made a difference in problem resolution.
✨Tip Number 3
Research Instem's products and services to understand their impact on the drug discovery process. This knowledge will not only help you in interviews but also show your genuine interest in the company and its mission.
✨Tip Number 4
Network with current or former employees of Instem on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Associate Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Associate Systems Administrator role. Focus on your knowledge of Microsoft Azure, operating systems, and any technical certifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Instem's culture and growth that resonate with you, and explain how your background makes you a great fit for their team.
Highlight Problem-Solving Skills: In your application, emphasise your ability to resolve issues efficiently. Provide examples from past experiences where you successfully managed user requests or contributed to infrastructure projects.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Instem
✨Know Your Technical Stuff
Make sure you're familiar with the Microsoft Azure framework and any relevant operating systems. Brush up on your technical knowledge, as you'll likely be asked about these during the interview.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've resolved issues in the past. Think of specific examples where you managed user requests or tackled technical problems efficiently.
✨Emphasise Teamwork and Communication
Instem values a friendly and communal environment, so highlight your ability to work well in a team. Share experiences that showcase your effective communication skills and empathy towards users.
✨Express Your Enthusiasm for Growth
Demonstrate your eagerness to develop a career in internal user support. Talk about your willingness to learn and participate in company workshops, showing that you're invested in both personal and professional growth.
