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- Tasks: Join us as an Electrical Service Engineer, handling site surveys, maintenance, and installations.
- Company: InstaVolt is the UK's leading operator of rapid electric vehicle charging stations, focused on customer satisfaction.
- Benefits: Enjoy 25 days holiday, company sick pay, virtual healthcare, and a company EV van.
- Why this job: Be part of a fast-growing industry with opportunities for travel and career development.
- Qualifications: C&G 2360 and 2382 certifications required; customer service experience is a plus.
- Other info: We value diversity and are committed to equal opportunity for all applicants.
InstaVolt the largest owner operator of rapid electric vehicle charging stations across the UK and we pride ourselves on customer experience and satisfaction. Our teams provide a full range of support to our stations, as well as playing a crucial role in the expansion of the network and the continuation of our reputation as best in the industry.
To support our growth, we are looking to recruit an Electrical Field Service Engineer, with a great work ethic and the ability to work under their own initiative, to mainly cover the Liverpool area of the UK. There is potential UK wide travel involved as we continue to expand our network across the country.
This a great opportunity to get involved with one of the fastest growing companies in an industry that is going to see huge growth over the coming years.
Salary: £19.79 per hour; 40 hours per week with 1 in 5 on call with extra compensation.
The role
The selected candidate will have to perform four key duties in their role. These are site surveys, proactive maintenance, reactive maintenance, and electrical installation work. A successful candidate will have the ability to communicate with multiple members of staff, from reporting to their manager, members of the network performance team, project managers and members of the design team regarding the site surveys. There is also a requirement to effectively communicate with our client’s engineering back-office team, warehouse and installation team to diagnose and rectify any faults that have occurred.
Due to the locations of our chargers, there may be a requirement for the successful candidate to stay away from home for short periods of time, either during their day-to-day activities or, if required, covering for annual leave etc of other engineers. InstaVolt will supply a hotel card for use when this is required.
Typical duties to include:
- Site Surveys: In order to maintain the growth of the business there is a requirement to complete surveys of potential charging locations. This will include drawings and photographs of the sites, measurements from site, communication with in-house planning team, uploading photographs and great communication.
- Proactive Maintenance: By keeping the stations maintained and clean this ensures InstaVolt reputation remains the best and the reliability remains market-leading.
- Reactive Maintenance: This will be a crucial part in the candidate’s role, as we strive to keep our network online 24/7. It’s critical to the business that downtime is kept to a minimum and the response to these incidents are paramount to ensure the availability is at its very best.
- Electrical Installation work: There is a requirement for our engineers to install the electrical infrastructure related to the charging stations. This will include the installation of SY/SWA cables, panel board installation, earthing, bonding and electrical testing.
Skills and experience needed for this role:
- C&G 2360 Electrical Installation Work Part 1&2 or equivalent.
- C&G 2382 Requirements for Electrical Installations 18th Edition.
- Experience working in a customer focused environment.
- Full driving Licence.
Ideal additional skills:
- C&G 2391 Inspection & Testing or equivalent.
- NVQ level 3 or equivalent in electrical.
- SPA/UKPIA accreditation.
Key requirements for the successful Electrical Service Engineer:
- Ability to comprehend and adhere to health and safety regulations and standards.
- Single-handedly and efficiently perform electrical fault finding, diagnosis and repair along with electrical installation work.
- Be suitability qualified in electrical installation work and conversant in BS7671.
- A flexible attitude and the ability to quickly adapt to changes and learn new skills and techniques.
- Provide prompt and co-operative response to reactive fault issues.
- Installation of fresh electrical and electronic components and fittings
- Troubleshoot machine breakdowns and provide preventive maintenance services.
- Supervise electrical works when new projects are undertaken.
- Keep record of all stock and supplies, including deliveries to addresses etc.
- Have a basic knowledge of Microsoft packages including Outlook, Word, OneDrive and Excel.
- Good communication and customer facing skills, with the ability to communicate with a variety of people during your working day.
- Work with their own initiative and willingly adapt to a changing programme of works as required.
Other benefits to include:
- 25 days holiday + Bank Holidays
- Company sick pay
- Access for you & your family to join our Help@Hand virtual private healthcare app
- Life insurance at 3 x annual salary from day 1
- Admission to pension scheme following successful completion of 3 months employment
- Ongoing training in career building avenues, health & safety and any other area that will be of benefit to the business and the employee
- Opportunity to enrol onto our salary sacrifice EV scheme
- Cycle to work scheme
- Access to PerkPal platform
- Quarterly company events
- Company EV Van
One last thing… We’re an equal opportunity employer. We are committed to equality and diversity, and all applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
The voice of the electric charging industry
28th July 2025
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Electrical Service Engineer – Liverpool employer: INSTAVOLT
Contact Detail:
INSTAVOLT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Service Engineer – Liverpool
✨Tip Number 1
Familiarise yourself with the latest developments in electric vehicle charging technology. Being knowledgeable about the industry will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the electrical engineering and EV charging sectors. Attend local meetups or online forums to connect with others who may provide insights or even referrals for the position at InstaVolt.
✨Tip Number 3
Prepare to discuss your experience with site surveys and maintenance work. Be ready to share specific examples of how you've successfully handled similar tasks in previous roles, as this will showcase your practical skills.
✨Tip Number 4
Highlight your customer service skills during any interactions with the company. Since InstaVolt prides itself on customer satisfaction, demonstrating your ability to communicate effectively and resolve issues will set you apart from other candidates.
We think you need these skills to ace Electrical Service Engineer – Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that match the job description. Focus on your electrical installation work, customer service experience, and any specific certifications like C&G 2360 or 2382.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to work independently and your commitment to maintaining high standards in customer service and safety.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as fault finding, diagnosis, and repair. Also, mention your proficiency with Microsoft packages and your flexible attitude towards changing work environments.
Showcase Communication Abilities: Since the role involves liaising with various teams and clients, highlight your communication skills. Provide examples of how you've effectively communicated in previous roles, especially in customer-focused environments.
How to prepare for a job interview at INSTAVOLT
✨Know Your Technical Stuff
Make sure you brush up on your electrical installation knowledge, especially the requirements for electrical installations and fault diagnosis. Be prepared to discuss your experience with C&G 2360 and 2382 qualifications, as well as any practical examples of your work.
✨Showcase Your Customer Service Skills
InstaVolt values customer experience highly, so be ready to share examples of how you've successfully interacted with clients in previous roles. Highlight your ability to communicate effectively with various teams and how you handle customer queries or issues.
✨Demonstrate Flexibility and Initiative
The role requires a flexible attitude and the ability to adapt to changing situations. Prepare to discuss times when you've had to think on your feet or adjust your plans to meet unexpected challenges, especially in a field service context.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the role and the company. Ask about the team dynamics, ongoing training opportunities, or how InstaVolt plans to expand its network. This demonstrates your enthusiasm and commitment to the role.