At a Glance
- Tasks: Deliver excellent customer service and manage ticket sales on trams.
- Company: InstaStaff, a dynamic staffing agency in the transport sector.
- Benefits: Earn £13.45 per hour with structured shifts and full training provided.
- Other info: Flexible shift patterns and opportunities for professional growth.
- Why this job: Join a vibrant team and enhance your customer service skills while working in a lively environment.
- Qualifications: Experience in customer service and good numeracy for cash handling.
The predicted salary is between 13.45 - 13.45 £ per hour.
InstaStaff are currently recruiting for Ticket Conductors to work on the tram system around the Black Country and Birmingham. This role will be a 4-month contract, and it will be to start immediately.
There will be a working pattern of 3 different shifts:
- Early: 4am - 12pm
- Mid: 10am - 8pm
- Late: 3pm - 2am
You will be working out the Wednesbury depot and will cover various locations around the area.
The duties of the Ticket Conductors include:
- Delivering excellent customer service
- Managing ticket sales onboard trams
- Checking tickets and passes
- Selling tickets where necessary
- Ensuring a positive customer experience for all passengers
Shifts are structured in 4-hour blocks with a 45-minute break in between. Full training will be provided over one week, covering track safety, accident management, relevant systems, and on-the-job shadowing with experienced Metro colleagues.
Successful candidates will have previous experience in a customer-facing role, demonstrate strong customer service skills, possess good numeracy for cash handling responsibilities, and always maintain a professional and positive approach.
The ideal Ticket Conductors will have:
- Experience within a face-to-face customer service role
- The ability to speak to people face to face
- Clean, basic DBS
The salary for the Ticket Conductors will be £13.45 per hour.
Ticket Conductor in Wednesbury employer: Instastaff Ltd
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