InstaStaff are currently recruiting for Ticket Conductors to work on the tram system around the Black Country and Birmingham. This role will be a 4-month contract, and it will be to start immediately. There will be a working pattern of 3 different shifts, and you will be put on a set shift, the shifts are -Early: 4am - 12pm, Mid: 10am - 8pm and Late: 3pm - 2am. You will be working out the Wednesbury depo and will cover various locations around the area. The duties of the Ticket Conductors include: Delivering excellent customer service Managing ticket sales onboard trams Checking tickets and passes Selling tickets where necessary Ensuring a positive customer experience for all passengers Shifts are structured in 4-hour blocks with a 45-minute break in between Full training will be provided over one week, covering track safety, accident management, relevant systems, and on-the-job shadowing with experienced Metro colleagues Successful candidates will have previous experience in a customer-facing role, demonstrate strong customer service skills, possess good numeracy for cash handling responsibilities, and always maintain a professional and positive approach. Full training provided in first week - mix of onsite shadowing and classroom The ideal Ticket Conductors will have: Experience within a face-to-face customer service role The ability to speak to people face to face Clean, basic DBS The salary for the Ticket Conductors will be £13.45 per hour #J-18808-Ljbffr
Ticket Conductor employer: Instastaff Ltd
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