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- Tasks: Patrol car parks, issue parking notices, and assist the public with queries.
- Company: A leading parking solutions company operating globally.
- Benefits: Earn £12.60 per hour with full training provided.
- Why this job: Join a friendly team and gain valuable customer service experience.
- Qualifications: Excellent customer service skills and a full UK driving licence.
- Other info: Flexible shifts with rotas provided 3 months in advance.
The predicted salary is between 12 - 16 £ per hour.
Location: Torbay, Devon
Salary: £12.60 per hour
Contract Type: Temp - 6 weeks
Sector: Traffic/ Transport / Parking
A tailor-made parking solutions company, operating in over 9 countries and 183 cities, is seeking a Parking Attendant to patrol hospital car parks and grounds within Torbay, to ensure compliance with either the 1991 Road Traffic Act or 2024 Traffic Management Act, by issuing parking notices when required.
Your place of work will be based at the site in Torbay and you will have access to your own facilities. The hours will be 40 hours per week, the site is open from 6am - 12am every day. You will be required to work on a weekly shift pattern 5 days out of 7, 8am - 4pm and 9am - 5pm. You will be given your rotas 3 months in advance and do one week on each of the shifts. You will be required to work 5 out of 7 days. Full training will be given, and you must hold a full UK driving licence.
The duties of the Car Park Attendant will include:
- Issue parking notices to offending vehicles
- Taking cash and card payments
- Complete walks of the grounds and car parks as required
- Dealing with queries and issues from the public
- Dealing with machine and barrier issues
- Helping the public, doctors, nurses, surgeons and contractors with their permits
- Inspect parking meters and pay and display machines, to ensure they are working prior to issuing notices
- Placing out of order notices and reporting faults on parking meters and pay and display machines
- Record additional evidence which may be required to prove breach of regulations, and which would not be included on parking notices
- Check and report on signs and markings to ensure that any parking notices issued are valid
- Report suspected abandoned vehicles
- Act as a source of local information to the public
- Deal with difficult customers effectively
We are looking for a Car Park Attendant with:
- Excellent customer service skills
- A full UK driving licence
- A professional persona
You will be joining a company with a reputation for providing a friendly and professional service to its clients. With a commitment to providing the highest quality of service, they also hold multiple industry accreditations, certifications and approvals. In return, you will receive a salary of £12.60 per hour.
If this sounds like the Car Parking Attendant role for you, click apply now.
Customer Service Operative in Exeter employer: Instastaff Ltd
Contact Detail:
Instastaff Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Operative in Exeter
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Parking Attendant and how you’d handle them. Role-playing with a friend can help you feel more confident when dealing with tricky customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the position!
We think you need these skills to ace Customer Service Operative in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Operative role. Highlight any relevant experience you have in customer service or similar positions, and don’t forget to mention your full UK driving licence!
Show Off Your Skills: We want to see your excellent customer service skills shine through! Use specific examples in your application that demonstrate how you've dealt with difficult customers or resolved issues effectively.
Be Professional: Since we’re looking for a professional persona, ensure your application reflects this. Use a clear and concise format, and keep your language polite and professional throughout.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Instastaff Ltd
✨Know Your Stuff
Familiarise yourself with the 1991 Road Traffic Act and the 2024 Traffic Management Act. Being able to discuss these regulations confidently will show that you’re serious about the role and understand the responsibilities of a Customer Service Operative.
✨Show Off Your Customer Service Skills
Prepare examples of how you've dealt with difficult customers in the past. This role requires excellent customer service skills, so be ready to demonstrate your ability to handle queries and issues effectively.
✨Dress the Part
Even though this is a parking attendant position, presenting yourself professionally can make a great first impression. Wear smart-casual attire that reflects your professionalism and readiness for the job.
✨Ask Questions
Prepare thoughtful questions about the company and the role. This shows your interest and enthusiasm for the position. You might ask about the training process or how the team handles busy periods at the car park.