At a Glance
- Tasks: Manage client experiences from briefing to delivery, ensuring high-quality photo and video content.
- Company: Join InstaShoot, a modern platform connecting creatives with clients while supporting meaningful charities.
- Benefits: Enjoy company events, free food, subsidised travel, and paid volunteer time.
- Other info: Work in a dynamic, purpose-driven culture that values mindfulness and personal growth.
- Why this job: Be the face of luxury service and make a real impact through creative storytelling.
- Qualifications: Experience in photography/videography and strong client relationship skills required.
The predicted salary is between 36000 - 60000 £ per year.
InstaShoot is a modern photography and videography platform under the Humanity Ventures group, designed to connect clients with skilled creatives for professional results. Specializing in projects such as real estate, weddings, corporate events, and personal branding, InstaShoot ensures seamless and affordable bookings. Beyond being a creative marketplace, InstaShoot donates 31% of its profits to Filming for Humanity, a program that supports small charities with meaningful video storytelling. Operating on an international scale, InstaShoot empowers creatives to make an impact while showcasing their talent.
The Creative Experience Manager is the on-site ambassador of our new brand and the owner of the client experience from first briefing to post-delivery follow-up. This role goes far beyond image capture — it combines creative direction, client relationship management, and five-star service delivery.
Creative Experience Managers are trusted to represent the brand with calm authority, discretion, and professionalism, while delivering high-quality photo and video content aligned with each client’s brief. They operate comfortably in high-end, luxury environments and understand the expectations of premium, discerning clients.
Culture, Values & Way of Working (Humanity Ventures)
Humanity Ventures is a purpose-driven group built on excellence, meaning, and service. We believe that outstanding creative work comes from grounded, present, emotionally intelligent professionals. Our culture integrates professionalism with depth — combining technical mastery, human sensitivity, and a strong sense of purpose.
Creative Experience Managers are expected to:
- Be comfortable in a high-end, opulent, five-star luxury context
- Understand and embody refined service codes similar to premium hospitality, private members’ clubs, or luxury hotels
- Work with calm confidence, presence, and discretion
- Respect and align with a culture that values inner balance as much as external excellence
As part of Humanity Ventures, team members are invited (and encouraged) to participate in an annual off-site retreat, which includes elements such as reflection, mindfulness, and yoga. This retreat supports wellbeing, alignment, and long-term performance. It is an integral part of our culture, and candidates should feel comfortable in an environment where spirituality is present, inclusive, and grounded — never dogmatic.
This role therefore suits individuals who are:
- Emotionally mature
- Comfortable with depth, stillness, and responsibility
- At ease delivering luxury service with meaning
Core Responsibilities (Shared – Photo & Video)
- Own the end-to-end client experience for each booking
- Review and understand each client brief in advance
- Arrive prepared with all equipment, iPad, and materials
- Conduct a short pre-shoot conversation to align expectations
- Guide clients with confidence (poses, framing, pacing, tone)
- Create a calm, welcoming, and professional atmosphere on site
- Deliver a five-star, hospitality-level experience
- Represent InstaShoot with impeccable conduct and presentation
- Capture content that is on-brand, intentional, and technically sound
- Upload previews or selections promptly via the platform
- Request and log client feedback post-shoot
- Flag follow-ups, rebookings, or client preferences
- Maintain discretion, confidentiality, and emotional intelligence at all times
Creative Experience Manager (Photography)
Additional Photo-Specific Duties
- Direct clients through poses, expressions, and compositions
- Adapt lighting and framing to suit people, spaces, and brand needs
- Capture a broad, intentional selection of images (not random shooting)
- Ensure consistent exposure, colour, and composition standards
- Deliver clean, well-organised photo files ready for editing workflow
Creative Experience Manager (Videography)
Additional Video-Specific Duties
- Guide clients through on-camera presence and movement
- Capture purposeful sequences for storytelling, not just clips
- Manage audio, lighting, and framing with professional standards
- Film with editing in mind (continuity, pacing, variety)
- Deliver well-labelled footage suitable for fast turnaround
Professional Standards & Behaviour
- Act as a trusted partner, not a technician
- Maintain punctuality, reliability, and composure under pressure
- Uphold new brand’s luxury service and safeguarding standards
- Communicate clearly with clients and internal teams
- Protect the brand through exemplary behaviour on every booking
Success in This Role Looks Like
- Clients feel guided, reassured, and genuinely cared for
- Shoots run smoothly, calmly, and on time
- Content meets InstaShoot quality standards consistently
- Clients return, rebook, and recommend
- InstaShoot is remembered for its professionalism, warmth, and elevated presence
Who This Role Is Not For
- This role is not suitable for individuals who prefer a purely technical or transactional approach to creative work
- Are uncomfortable operating in high-end, luxury environments or with discerning, premium clients
- Do not enjoy client-facing roles that require presence, emotional intelligence, and discretion
- Feel uneasy with a company culture that values reflection, mindfulness, and personal alignment alongside performance
- Are looking for a fast, casual, or informal working style rather than polished, composed, five-star service delivery
This role suits professionals who take pride in how they show up, not only in what they produce.
Luxury Dress Code & Professional Presence
Creative Experience Managers represent InstaShoot and Humanity Ventures in environments that often mirror five-star hotels, private residences, premium brands, and high-profile clients. As such, a refined professional appearance is essential. Expectations include:
- Elegant, understated attire appropriate for luxury hospitality standards
- Neutral, timeless colour palettes (black, navy, beige, grey, white)
- Clean, well-fitted clothing that allows movement while maintaining polish
- Excellent personal grooming and hygiene at all times
- Discreet accessories; no visible logos, slogans, or casual streetwear
- Calm body language, confident posture, and composed communication
Presence matters as much as technical skill. Clients should immediately feel they are in the hands of someone trusted, capable, and refined.
Job Types: Full-time, Permanent, Graduate
Benefits:
- Company events
- Discounted or free food
- Free or subsidised travel
- Paid volunteer time
- Store discount
Application question(s):
- Humanity Ventures values inner alignment as much as performance. How do you personally stay grounded or centred in high-pressure, client-facing work?
- What makes work meaningful to you beyond being paid or producing good output?
Work authorisation: United Kingdom (required)
Creative Experience Manager (Photography & Videography) in Belfast employer: Instashoot
InstaShoot is an exceptional employer that fosters a culture of creativity and purpose, offering its employees the unique opportunity to work in high-end environments while making a meaningful impact through charitable contributions. With a strong emphasis on personal growth, team members are encouraged to participate in annual retreats focused on mindfulness and well-being, ensuring a balanced approach to professional excellence. The company values emotional intelligence and refined service, making it an ideal workplace for those who take pride in delivering five-star experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Experience Manager (Photography & Videography) in Belfast
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Instashoot. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Instashoot
Don't be shy about reaching out to Instashoot directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Creative Experience Manager (Photography & Videography) in Belfast
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Instashoot and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Instashoot
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
