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- Tasks: Manage customer accounts, enhance relationships, and drive sales through consultative insights.
- Company: Join a family-oriented company recognised as a Great Place to Work.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and holiday home access.
- Why this job: Be part of a dynamic team making a real impact in the sales industry.
- Qualifications: Experience in sales, excellent communication skills, and a proactive attitude.
- Other info: Opportunities for personal growth and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
Are you a dynamic and organised Internal Sales Account Manager seeking your next career opportunity? Come and join us, who knows where our journey may take you. We are currently looking for an Internal Sales Account Manager to join our Sales Team, on site at our state of the art manufacturing facility in Tamworth. This is an exciting opportunity to contribute to our company's continued growth.
A specialist in the manufacture and distribution of cement and bitumen-based products to the world markets for over 40 years here at Instarmac we pride ourselves on our open communication. We have a strong family feel and work ethos where everyone is valued and rewarded for what they do. Our prestigious awards, which include Great Place to Work and Sunday Times Top 100 Best Companies, are in recognition of our strong leadership, outstanding employee engagement and benefits and excellent wellbeing initiatives. Our company values Work Hard, Have Fun, Make a Difference are what guide us, make us who we are and show what we stand for.
We offer a competitive starting salary and other fantastic benefits which include:
- Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.
- Target bonus (Based on Brand and Individual achievement)
- Up to 29 days annual leave
- 5-7.5% pension contribution
- Private medical cover
- Life Cover & Income Protection
- Dental cover plan
- Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
- Charity events, match funding and volunteering opportunities
- An extensive EAP suite to support health and financial wellbeing
- Retail discounts and savings
How you will make the difference:
As our Internal Sales Account Manager you will work in partnership with a portfolio of customers providing exceptional consultative insights (of the account history and purchasing trends) to anticipate specific customer needs and increase sales. You will enhance the customer experience and support their business by proactively identifying opportunities for up-selling and cross-selling.
Responsibilities:
- Contribute towards company targets by way of meeting and/or exceeding set sales targets as an individual and contributing to the teams.
- Manage a portfolio of accounts to achieve long-term success by developing positive relationships with customers.
- Act as a consultative partner to anticipate customers current and future needs to generate orders.
- Follow up samples and quotations, converting these to sales.
- Ensure accounts are constantly aware of active promotions available, follow up and generate new business through own initiative, social media and marketing activity to increase sales.
- Resolve conflicts, take ownership and provide solutions to customers in a timely manner.
- Manage a dedicated Area Sales Manager's diary; ensuring customers are visited on a regular basis.
- Use internal tools and systems to manage the day to day running of your data, ensure systems are maintained and updated at all times.
- Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production.
- Create KPI and tracker reports as required by business.
- Undertake duties in accordance with all relevant management systems and controls.
- Suggest actions to improve sales performance and identify opportunities for personal growth in order to promote products with greater understanding and confidence.
What you will need:
- Proven experience of working in an Internal Sales Account Manager role.
- Ability to deliver excellent consultative advice to improve the customer experience and their business to generate sales.
- Excellent interpersonal skills and rapport building skills. Ability to translate customer account history into opportunities to up-sell and cross-sell.
- Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular).
- Problem solving with a positive and proactive attitude.
- Excellent attention to detail, particularly relating to data entry.
- Committed to ongoing learning/training to build knowledge and understanding.
- Excellent negotiation and communication skills.
- Ability to deliver projects and answer enquiries on time.
If this sounds like you, we'd love to hear from you!
Internal Sales Account Manager in Stoke-on-Trent employer: INSTARMAC GROUP
Contact Detail:
INSTARMAC GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, like 'Work Hard, Have Fun, Make a Difference', and think about how you can embody these in your role as an Internal Sales Account Manager.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your consultative skills and how you've successfully managed accounts in the past to boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our fantastic team at Instarmac.
We think you need these skills to ace Internal Sales Account Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Account Manager role. Highlight your consultative sales experience and any achievements that show how you've contributed to sales growth in previous positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you embody our values of Work Hard, Have Fun, Make a Difference. Share specific examples of how you've built relationships with customers and driven sales.
Showcase Your Skills: Don’t forget to mention your proficiency with CRM software and MS Office, especially Excel. We love candidates who can demonstrate their problem-solving skills and attention to detail, so include examples that highlight these abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at INSTARMAC GROUP
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services inside out. Familiarise yourself with their history, values, and recent achievements. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully managed accounts or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to deliver results and your consultative approach to sales.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent interpersonal skills to engage them in conversation. Ask insightful questions about the team dynamics and company culture to show that you’re not just interested in the job, but also in being part of their family-like environment.
✨Be Proactive and Positive
Exhibit a proactive attitude by discussing how you’ve identified opportunities for up-selling and cross-selling in previous roles. Highlight your problem-solving skills and how you’ve resolved conflicts with customers. A positive mindset can set you apart and align with the company’s values of making a difference.